Manuals / Canon / Photography / Digital Camera

Canon 960 IS Troubleshooting, Camera will not operate, Sounds come from the camera interior, 187

Models: 960 IS

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Page 189

Troubleshooting

187

Troubleshooting

•Camera (p. 187)

•When the power is turned on (p. 188)

•LCD monitor (p. 188)

•Shooting (p. 190)

•Shooting movies (p. 194)

•Playback (p. 195)

•Battery/Battery Charger (p. 196)

•TV monitor output (p. 196)

•Printing with a direct print compatible printer (p. 196)

Camera

Camera will not operate.

Power is not turned on.	zPress the power button (p. 12).
Memory card slot/battery	zConfirm that the memory card slot /
cover is open.	battery cover is securely closed
	(p. 10).
Battery charge insufficient	zInsert a fully charged battery into the
to operate camera ("Change	camera (p. 8).
the battery pack" message	zUse the AC Adapter Kit ACK-DC30
displays).	(sold separately) (p. 210).
Poor contact between	zPolish the terminals with a soft cotton
camera and battery	swab before charging or using the
terminals.	battery (p. 206).

Sounds come from the camera interior.

The camera’s horizontal/ vertical orientation was changed.

zThe camera’s orientation mechanism is operating. There is no malfunction.

Image 189

Canon 960 IS appendix Troubleshooting, Camera will not operate, Sounds come from the camera interior, 187, Camera p

Contents

Camera User Guide Workflow and Reference Guides Check the package contentsGetting Started p Learning More pChecking the Package Contents Table of Contents Commonly Used Shooting Functions Playback/Erasing 130 Appendix 201 Symbol Conventions in this GuideLanguage Setting Warranty LimitationsPlease Read Test ShotsGetting Started Insert the battery into the battery charger Charging the BatteryRemove the battery after charging is complete PreparationsGetting Started „ To Remove the Memory Card Close the cover c, d „ To Remove the BatteryAttaching the Wrist Strap Press the power button Select Date/Time Setting the Date and TimeSelect the year, month, day and time, and the display order Press the buttonSetting the Display Language Shooting Still Images Auto Mode Press the power buttonSet the mode dial to Auto Aim the camera at the subject Mute Setting Without changing anything else Press the shutter button allWay press fully to shoot Reviewing an Image Right After Shooting Rec. Review Viewing Still Images Use the or button to display the image you wish to viewLast recorded image will display Press the power button Select a shooting mode Shooting Movies Standard ModeIndicator will blink green Press the shutter button fully again to stop recordingData will be recorded onto Memory card Viewing Movies Use the or button to select Playback and press the buttonImages with a icon are movies Erasing To exit instead of erasing, select CancelConnect the camera to a direct print compatible printer*1 PrintingGetting Started Items to Prepare Downloading Images to a ComputerSystem Requirements „ WindowsInstalling the software „ Windows Click Restart or Finish once the installation is completePreparing to Download Images Connecting the camera to a computer Press the camera’s button and turn on the powerPreparing to download images to the computer Getting Started „ Macintosh Downloading Images Using the Camera Direct Transfer All ImagesDpof Trans Direct Transfer Menu „ Macintosh Press the button after downloading finishesSupplied with Camera System MapUSB Port PC Card Slot Optional Accessories „ Power Supplies„ Flash Direct Print Compatible Printers „ Other AccessoriesPage Learning More Components Guide „ Front ViewLens „ Back View Using the ViewfinderFUNC./SET Button p „ ControlsUsing the Touch Control Dial „ Touching the Dial„ Circling Your Finger on the Dial Pp , 72, 73 104 Shooting Mode Using the ButtonPlayback Mode Sound recorder functions to the button pAuto Mode How to Use the Mode DialManual Mode Movie Mode pPower Saving Function Indicators„ Right Indicator „ Left IndicatorUsing the Clock Hold the FUNC./SET button down while turning on the powerMethod Basic Operations Menus and SettingsFUNC. Menu Use the or button to select an option for the menu itemRec., Play, Print, Set up and My Camera Menus Press the button Use the or button to switch between menusYou can also use the zoom lever to switch between menus FUNC. Menu Menus and Default SettingsRec. Menu Menu Item Options Page/TopicPlay Menu Print MenuMenu Item Set up Menu Print Method My Camera Menu Menu Item Available SettingsUsing the LCD Monitor Display mode changes as follows with each pressShooting Mode Information Displayed on the LCD Monitor „ Shooting Mode103 „ Playback Mode Standard 81, 84 „ Playback Mode DetailedHistogram Function „ Focus CheckLCD Monitor Brightness Settings LCD Monitor BrightnessNight Display Setting the Home/World Time Zones Setting the World ClockSelect Time Zone SelectSelect a destination area Select WorldUse the button to select Press the button Use the or button to select aSwitching to the Destination Time Zone Resetting Settings to Their Default Values Select Reset AllAccept the setting Select Format Formatting Memory CardsUse Add a check mark You can stop formatting a cardCommonly Used Shooting Functions Shooting with the Optical ZoomPress the zoom lever toward or Focal Length Shooting Characteristics Using the Digital Zoom/Digital Tele-ConverterShooting with the Digital Zoom Select Digital ZoomSafety Zoom Factor Safety Zoom ZonePress the zoom lever toward and shoot Use the or button to select Standard Press the buttonAdjust the angle of view with the zoom lever and shoot Shooting with the Digital Tele-ConverterUse the or button to select 1.5x or Press the button Select Digital Macro Magnified Close-Up Shooting Digital MacroChoose the angle of view with the zoom lever ShootUsing the Flash Shooting Close-Ups/Infinity Shot To Cancel the Macro ModePress the / button You can shoot close-ups or infinity shotsUse the or button to change the self-timer mode Using the Self-TimerTo Cancel the Self-Timer Press the button and use the or button to selectAccept the setting Select a resolution setting Changing the Recording Pixels/ Compression Still ImagesApproximate Values for Recording Pixels Approximate Values for Compression Settings Select a compression settingWidescreen*3 Compression PurposeSelect the Postcard Mode Configuring the Postcard ModeEmbedding the Date in the Image Data Select Date StampSet the date and time Setting the Image Stabilizer Function Select is ModePress the button Menu, use the or button to select is Mode Accept the setting Shooting in Modes for Special Conditions Various Shooting MethodsPortrait Night SnapshotIndoor Kids&PetsFoliage SnowAquarium UnderwaterISO Select manual mode Shooting in Manual ModeTo Cancel Continuous Shooting Continuous ShootingRecommended Memory Card Setting the Red-Eye Reduction Function Select Red-EyePress the button Menu, use the or button to select Red-Eye Select Slow Synchro Setting the Slow Synchro FunctionSet Slow Synchro Use the or button to select On or Off Press the buttonMovie Shooting Select a shooting mode Use the or button to adjust the exposure.Press Changing Recording Pixels Select the number of recording pixelsRecording Pixels and Frame Rates Select a shooting interval Changing the Shooting Interval Time LapseShooting Panoramic Images Stitch Assist Select a shooting directionShoot the first image in the sequence Repeat the procedure for additional images Press Button after the last shotSequence may contain up to 26 images Checking the Focus and Peoples’ Expressions Focus Check Select Review InfoUse the or button to select Focus Check Press the button Frame Color Content To Cancel Checking the FocusRecorded image displays Frame displays as followsSwitching between Focusing Modes Select AF FramePress Button Menu, use the or Button to select AF Frame Face Detect Feature Select AF Frame Size Changing the AF Frame SizeShooting with the Focus Lock Shooting Hard-to-Focus Subjects Focus Lock, AF LockShooting with the AF Lock Re-aim the camera to compose the shot as desired and shootTo Release the AF Lock Locking the Exposure Setting AE Lock 102To Release the AE Lock 103 Locking the Flash Exposure Setting FE LockFlash will pre-fire and will display To Release the FE Lock104 Adjusting the ISO SpeedSelect Auto ISO Shift Reducing the Effects of Camera Shake Auto ISO Shift105 Use the or button to select Button or On Press the buttonNow press the shutter button fully Press Button while holding the shutter Button down halfway106 If appears, the button will light blueAdjust the exposure Adjusting the Exposure CompensationTo Cancel the Exposure Compensation 107Switching between Metering Modes Change the metering method108 Select the Long Shutter Mode Setting the Shutter Speed Long Shutter ModeAdjust the setting 109110 Adjusting the Tone White Balance Select a white balance set- ting111 Using the Custom White Balance Aim the camera at a piece of white paper orCloth and press Button Various Shooting Methods Shooting in a My Colors Mode You can change the look of an image when it is shot114 Setting the Camera to a Custom Color Mode This completes the setting115 Changing Colors Shooting in the Color Accent ModeSelect the color accent mode. Still Images 116Movies Press to complete the setting, then shootShooting in the Color Swap Mode Select the color swap mode. Still Images118 Only one color can be specified 119Changing the Save Method for the Original Image Select Save Original120 Select Auto Category Categorizing Images Automatically Auto Category121 PeopleRegistering Settings to the Print/Share Button Select Set button122 To Cancel the shortcut button Using the ButtonSound when you press the button Select in Step 123Movie mode Setting the Display OverlaysSelect Disp. Overlay 124Setting the Auto Rotate Function Select Auto Rotate125 Creating a Folder the Next Time You Shoot Creating an Image Destination FolderSelect Create Folder 126127 Select File Numbering Resetting the File Number128 Continuous129 File and Folder NumbersPlayback/Erasing To Cancel the Magnified DisplayMagnifying Images Press the zoom lever towardSwitching between Sets of Nine Images Viewing Images in Sets of Nine Index PlaybackTo Return to Single Image Playback Press Button several times until Focus check screen appears Displaying the Focus Check132 Frame displays on the screen as follows„ Changing the Display Position Press the zoom lever toward „ Changing between Frames Press133 Bottom right of the screen is magnifiedJumping to Images To cancel the Focus Check displayUse the , , or button to change the display posi- tion Single image playback mode, press the buttonUse the or button to You can show/hide image information using the DISP. buttonSelect a search key Display the Images SelectedCategories Organizing Images by Category My CategoryCategory Selection Methods Select My CategoryChoose a selection method „ Select Categorize the images137 „ Select Range Select the first image Select the last image138 Select a category 139Press the button Use the or button to select a Category Viewing Movies Operating the Movie Control Panel Display the movie filePlay the movie 141 Operating the Movie Control PanelEditing Movies Select EditEdit the movie Select Save Save the file143 Select Rotate Rotating Images in the DisplayRotate the image 144Select Transition Playback with Transition Effects145 Use the or button to select an effect Press the buttonSelect Slide Show Automated Playback Slide ShowsSelect a playback method 146Transition Effects Start the slide show147 To Stop the Slide Show148 Select images to play backSelect images to play Selecting Images for PlaybackBack 149Select Set up Adjusting the Play Time and Repeat SettingsConfigure the setting Play TimeSelect Red-Eye Correction Red-Eye Correction FunctionSelect an image 151Save the image Correct the imageDisplay the saved image 152Add Correction Frame Adjust the position of the frameSelect Add Frame Add a correction frameDelete the frame Removing Correction Frames Select Remove Frame154 Use the or button to select Remove Frame Press the buttonSelect My Colors Adding Effects with the My Colors Function155 Use the or button to select an image Press the buttonSelect a My Colors type 156Use the or button to select OK Press the button Playback/Erasing Resizing Images Select a resolutionSelect Resize 158159 Attaching Sound Memos to Images Select Sound MemoRecord the memo Sound Memo Panel 161Use the or button to select an option and press FUNC./SET Select Sound Recorder Sound-Only Recording Sound RecorderRecord a sound 162163 Sound Recorder PanelProtecting Images Select Protect164 Press the Menu button to complete Setting „ Select Protect the image165 166 Protect the imagesSelect the images 167„ Select by Date/Select by Category/Select by Folder „ All Images Protect the images Erasing Images168 You can erase images from a memory cardSelect an erasure method Select Erase„ Select Select the image Erase the image170 171 Erase the imagesRegistering Functions to the Playback Button „ All Images Erase the imagesSelect Set Play button 172173 Using the Button Playback mode, press the buttonSetting the Dpof Print Settings Print Settings/Transfer SettingsSetting the Print Style 174175 Select Print Settings176 Select a print settings method„ Select Images & Qty Select the images Selection methods differ for the Print Type settings pStandard /Both Index178 179 Configure the print settings„ Clear All Selections Deselect the images „ Select All Images Configure the print settings180 Following PressSetting the Dpof Transfer Settings Select Transfer Order181 „ Order Select the images „ Mark all Select OK182 Shooting/Playback Using a TV Connecting to a TVPlug the other ends AV cable to the VideoCustomizing the Camera My Camera Settings Changing My Camera SettingsSelect a menu item 184Select a setting Registering My Camera SettingsAccept the setting. Start-up Image 185Register the setting Start-up/Operation/Self-timer/Shutter Sounds186 Camera will not operate TroubleshootingSounds come from the camera interior 187Date/Time menu appears Card locked! message appearsNothing is displayed LCD monitor will shut off during shootingBar of light purplish red appears on the LCD monitor Display flickersAppears 189Noise displays./Subject’s movements are irregular Camera will not recordImage Seen in Viewfinder vs. Recorded Image Subject in recorded image is too dark Image is blurred or out of focusImage contains noise White dots appear on the image192 Continuous shooting slows down Eyes appear redRecording images to memory card takes a long time Lens will not retract194 Zoom does not operateImages cannot be edited Cannot play backMovies do not play back correctly Reading images from memory card is slowBattery will not charge Battery consumed quicklyImage is distorted or not showing on TV monitor Cannot printList of Messages Change the battery pack Naming errorNo image Image too largeCannot register this image Incompatible WaveCannot modify image Cannot assign to categoryLens error, restart camera Communication error200 Cannot selectEquipment Appendix201 Doing so could damage the cameras CCD or your eyesight202 203 BatteryOthers Battery can run down204 Such items may lose data or stop workingStop using the camera immediately Avoid Condensation Related ProblemsFlash Avoid Strong Magnetic FieldsBattery Handling Precautions Battery ChargeKeep the battery terminals clean at all times Following icon and message will displayEven charged batteries continue to discharge naturally Charging the BatterySD memory card or Sdhc memory card Write Protect Tab 208Do not use or store memory cards in the following locations 209 FormattingSlide the memory card slot/battery cover closed Power outletOpen the memory card 210211 High-Power Flash HF-DC1„ Batteries Usage in Cold Temperatures212 Charge becomes Severely LimitedLens Camera BodyViewfinder and LCD Monitor 213214 SpecificationsSpecial Scene Mode*3 215216 Using super high-speed memory cards SDC-512 MSH recommendedBubble Jet Direct compatible 217Battery Capacity Battery Pack NB-5L Fully charged Test Conditions218 Memory Cards and Estimated Capacities 219†Card included with the camera 220 Movie221 Image Data Sizes EstimatedBattery Pack NB-5L 222MultiMediaCard Compact Power Adapter CA-DC10 223Included with the separately sold AC Adapter Kit ACK-DC30 Numerics Index131 162 226Disclaimer Trademark Acknowledgments227 228 Functions Available in Each Shooting Mode107 On p 230231 CEL-SH1ZA210