Zoom does not operate, 194 | Canon 960 IS instruction

194

Troubleshooting

Shooting movies

The recording time may not display properly or shooting may stop unexpectedly.

The following types of memory cards are used.

-Slow recording cards.

-Cards formatted on a different camera or a computer.

-Cards which have had images recorded and erased repeatedly.

zAlthough the recording time may not display properly during shooting, the movie will be recorded correctly on the memory card. Recording time will display properly if you format the memory card in this camera (excluding slow recording memory cards) (p. 65).

“!” displayed on the LCD monitor in red and shooting automatically stopped.

There is insufficient free space in the camera’s built- in memory.

zTry the following procedures.

-Format the card with a low level format before shooting (p. 65)

-Lower the recording pixels (p. 91)

-Use a high-speed memory card (SDC-512MSH, etc.)

Zoom does not operate.

Zoom lever was pressed while shooting in movie mode.

zOperate the zoom before shooting in movie mode (p. 66). Note the digital zoom is available while shooting, but only in Standard movie mode (p. 67).

Image 196

Canon 960 IS appendix Zoom does not operate, 194

Contents

Camera User Guide Check the package contents Workflow and Reference GuidesGetting Started p Learning More p Checking the Package Contents Table of Contents Commonly Used Shooting Functions Playback/Erasing 130 Symbol Conventions in this Guide Appendix 201 Warranty Limitations Language SettingPlease Read Test Shots Getting Started Charging the Battery Insert the battery into the battery chargerRemove the battery after charging is complete Preparations Getting Started Close the cover c, d „ To Remove the Battery „ To Remove the Memory Card Attaching the Wrist Strap Setting the Date and Time Press the power button Select Date/TimeSelect the year, month, day and time, and the display order Press the button Setting the Display Language Press the power button Shooting Still Images Auto ModeSet the mode dial to Auto Aim the camera at the subject Without changing anything else Press the shutter button all Mute SettingWay press fully to shoot Reviewing an Image Right After Shooting Rec. Review Use the or button to display the image you wish to view Viewing Still ImagesLast recorded image will display Shooting Movies Standard Mode Press the power button Select a shooting mode Press the shutter button fully again to stop recording Indicator will blink greenData will be recorded onto Memory card Use the or button to select Playback and press the button Viewing MoviesImages with a icon are movies To exit instead of erasing, select Cancel Erasing Printing Connect the camera to a direct print compatible printer*1 Getting Started Downloading Images to a Computer Items to PrepareSystem Requirements „ Windows Click Restart or Finish once the installation is complete Installing the software „ WindowsPreparing to Download Images Press the camera’s button and turn on the power Connecting the camera to a computerPreparing to download images to the computer Getting Started „ Macintosh All Images Downloading Images Using the Camera Direct TransferDpof Trans Direct Transfer Menu Press the button after downloading finishes „ Macintosh System Map Supplied with Camera USB Port PC Card Slot „ Power Supplies Optional Accessories„ Flash „ Other Accessories Direct Print Compatible PrintersPage Learning More „ Front View Components GuideLens Using the Viewfinder „ Back View „ Controls FUNC./SET Button p „ Touching the Dial Using the Touch Control Dial„ Circling Your Finger on the Dial Pp , 72, 73 104 Using the Button Shooting ModePlayback Mode Sound recorder functions to the button p How to Use the Mode Dial Auto ModeManual Mode Movie Mode p Indicators Power Saving Function„ Right Indicator „ Left Indicator Hold the FUNC./SET button down while turning on the power Using the ClockMethod Menus and Settings Basic OperationsFUNC. Menu Use the or button to select an option for the menu item Press the button Use the or button to switch between menus Rec., Play, Print, Set up and My Camera MenusYou can also use the zoom lever to switch between menus Menus and Default Settings FUNC. MenuRec. Menu Menu Item Options Page/Topic Print Menu Play MenuMenu Item Set up Menu Print Method Menu Item Available Settings My Camera Menu Display mode changes as follows with each press Using the LCD MonitorShooting Mode „ Shooting Mode Information Displayed on the LCD Monitor 103 „ Playback Mode Standard „ Playback Mode Detailed 81, 84 „ Focus Check Histogram Function LCD Monitor Brightness LCD Monitor Brightness SettingsNight Display Setting the World Clock Setting the Home/World Time ZonesSelect Time Zone Select Select World Select a destination areaUse the button to select Press the button Use the or button to select a Switching to the Destination Time Zone Select Reset All Resetting Settings to Their Default ValuesAccept the setting Formatting Memory Cards Select FormatUse Add a check mark You can stop formatting a card Shooting with the Optical Zoom Commonly Used Shooting FunctionsPress the zoom lever toward or Using the Digital Zoom/Digital Tele-Converter Focal Length Shooting CharacteristicsShooting with the Digital Zoom Select Digital Zoom Safety Zoom Zone Safety Zoom FactorPress the zoom lever toward and shoot Use the or button to select Standard Press the button Shooting with the Digital Tele-Converter Adjust the angle of view with the zoom lever and shootUse the or button to select 1.5x or Press the button Magnified Close-Up Shooting Digital Macro Select Digital MacroChoose the angle of view with the zoom lever Shoot Using the Flash To Cancel the Macro Mode Shooting Close-Ups/Infinity ShotPress the / button You can shoot close-ups or infinity shots Using the Self-Timer Use the or button to change the self-timer modeTo Cancel the Self-Timer Press the button and use the or button to select Accept the setting Changing the Recording Pixels/ Compression Still Images Select a resolution settingApproximate Values for Recording Pixels Select a compression setting Approximate Values for Compression SettingsWidescreen*3 Compression Purpose Configuring the Postcard Mode Select the Postcard Mode Select Date Stamp Embedding the Date in the Image DataSet the date and time Select is Mode Setting the Image Stabilizer FunctionPress the button Menu, use the or button to select is Mode Accept the setting Various Shooting Methods Shooting in Modes for Special ConditionsPortrait Night Snapshot Kids&Pets IndoorFoliage Snow Underwater AquariumISO Shooting in Manual Mode Select manual mode Continuous Shooting To Cancel Continuous ShootingRecommended Memory Card Select Red-Eye Setting the Red-Eye Reduction FunctionPress the button Menu, use the or button to select Red-Eye Setting the Slow Synchro Function Select Slow SynchroSet Slow Synchro Use the or button to select On or Off Press the button Movie Shooting Select a shooting mode Use the or button to adjust the exposure.Press Select the number of recording pixels Changing Recording PixelsRecording Pixels and Frame Rates Changing the Shooting Interval Time Lapse Select a shooting interval Select a shooting direction Shooting Panoramic Images Stitch AssistShoot the first image in the sequence Press Button after the last shot Repeat the procedure for additional imagesSequence may contain up to 26 images Select Review Info Checking the Focus and Peoples’ Expressions Focus CheckUse the or button to select Focus Check Press the button To Cancel Checking the Focus Frame Color ContentRecorded image displays Frame displays as follows Select AF Frame Switching between Focusing ModesPress Button Menu, use the or Button to select AF Frame Face Detect Feature Changing the AF Frame Size Select AF Frame Size Shooting Hard-to-Focus Subjects Focus Lock, AF Lock Shooting with the Focus Lock Re-aim the camera to compose the shot as desired and shoot Shooting with the AF LockTo Release the AF Lock 102 Locking the Exposure Setting AE LockTo Release the AE Lock Locking the Flash Exposure Setting FE Lock 103Flash will pre-fire and will display To Release the FE Lock Adjusting the ISO Speed 104 Reducing the Effects of Camera Shake Auto ISO Shift Select Auto ISO Shift105 Use the or button to select Button or On Press the button Press Button while holding the shutter Button down halfway Now press the shutter button fully106 If appears, the button will light blue Adjusting the Exposure Compensation Adjust the exposureTo Cancel the Exposure Compensation 107 Change the metering method Switching between Metering Modes108 Setting the Shutter Speed Long Shutter Mode Select the Long Shutter ModeAdjust the setting 109 110 Select a white balance set- ting Adjusting the Tone White Balance111 Aim the camera at a piece of white paper or Using the Custom White BalanceCloth and press Button Various Shooting Methods You can change the look of an image when it is shot Shooting in a My Colors Mode114 This completes the setting Setting the Camera to a Custom Color Mode115 Shooting in the Color Accent Mode Changing ColorsSelect the color accent mode. Still Images 116 Press to complete the setting, then shoot Movies Select the color swap mode. Still Images Shooting in the Color Swap Mode118 119 Only one color can be specified Select Save Original Changing the Save Method for the Original Image120 Categorizing Images Automatically Auto Category Select Auto Category121 People Select Set button Registering Settings to the Print/Share Button122 Using the Button To Cancel the shortcut buttonSound when you press the button Select in Step 123 Setting the Display Overlays Movie modeSelect Disp. Overlay 124 Select Auto Rotate Setting the Auto Rotate Function125 Creating an Image Destination Folder Creating a Folder the Next Time You ShootSelect Create Folder 126 127 Resetting the File Number Select File Numbering128 Continuous File and Folder Numbers 129 To Cancel the Magnified Display Playback/ErasingMagnifying Images Press the zoom lever toward Viewing Images in Sets of Nine Index Playback Switching between Sets of Nine ImagesTo Return to Single Image Playback Displaying the Focus Check Press Button several times until Focus check screen appears132 Frame displays on the screen as follows „ Changing between Frames Press „ Changing the Display Position Press the zoom lever toward133 Bottom right of the screen is magnified To cancel the Focus Check display Jumping to ImagesUse the , , or button to change the display posi- tion Single image playback mode, press the button You can show/hide image information using the DISP. button Use the or button toSelect a search key Display the Images Selected Organizing Images by Category My Category CategoriesCategory Selection Methods Select My Category „ Select Categorize the images Choose a selection method137 Select the last image „ Select Range Select the first image138 139 Select a categoryPress the button Use the or button to select a Category Display the movie file Viewing Movies Operating the Movie Control PanelPlay the movie Operating the Movie Control Panel 141 Select Edit Editing MoviesEdit the movie Save the file Select Save143 Rotating Images in the Display Select RotateRotate the image 144 Playback with Transition Effects Select Transition145 Use the or button to select an effect Press the button Automated Playback Slide Shows Select Slide ShowSelect a playback method 146 Start the slide show Transition Effects147 To Stop the Slide Show Select images to play back 148 Selecting Images for Playback Select images to playBack 149 Adjusting the Play Time and Repeat Settings Select Set upConfigure the setting Play Time Red-Eye Correction Function Select Red-Eye CorrectionSelect an image 151 Correct the image Save the imageDisplay the saved image 152 Adjust the position of the frame Add Correction FrameSelect Add Frame Add a correction frame Removing Correction Frames Select Remove Frame Delete the frame154 Use the or button to select Remove Frame Press the button Adding Effects with the My Colors Function Select My Colors155 Use the or button to select an image Press the button 156 Select a My Colors typeUse the or button to select OK Press the button Playback/Erasing Select a resolution Resizing ImagesSelect Resize 158 159 Select Sound Memo Attaching Sound Memos to ImagesRecord the memo 161 Sound Memo PanelUse the or button to select an option and press FUNC./SET Sound-Only Recording Sound Recorder Select Sound RecorderRecord a sound 162 Sound Recorder Panel 163 Select Protect Protecting Images164 „ Select Protect the image Press the Menu button to complete Setting165 Protect the images 166 167 Select the images„ Select by Date/Select by Category/Select by Folder Erasing Images „ All Images Protect the images168 You can erase images from a memory card Select Erase Select an erasure method„ Select Select the image Erase the image 170 Erase the images 171 „ All Images Erase the images Registering Functions to the Playback ButtonSelect Set Play button 172 Using the Button Playback mode, press the button 173 Print Settings/Transfer Settings Setting the Dpof Print SettingsSetting the Print Style 174 Select Print Settings 175 Select a print settings method 176 Selection methods differ for the Print Type settings p „ Select Images & Qty Select the imagesStandard /Both Index 178 Configure the print settings 179 „ Select All Images Configure the print settings „ Clear All Selections Deselect the images180 Following Press Select Transfer Order Setting the Dpof Transfer Settings181 „ Mark all Select OK „ Order Select the images182 Connecting to a TV Shooting/Playback Using a TVPlug the other ends AV cable to the Video Changing My Camera Settings Customizing the Camera My Camera SettingsSelect a menu item 184 Registering My Camera Settings Select a settingAccept the setting. Start-up Image 185 Start-up/Operation/Self-timer/Shutter Sounds Register the setting186 Troubleshooting Camera will not operateSounds come from the camera interior 187 Card locked! message appears Date/Time menu appearsNothing is displayed LCD monitor will shut off during shooting Display flickers Bar of light purplish red appears on the LCD monitorAppears 189 Camera will not record Noise displays./Subject’s movements are irregularImage Seen in Viewfinder vs. Recorded Image Image is blurred or out of focus Subject in recorded image is too dark White dots appear on the image Image contains noise192 Eyes appear red Continuous shooting slows downRecording images to memory card takes a long time Lens will not retract Zoom does not operate 194 Cannot play back Images cannot be editedMovies do not play back correctly Reading images from memory card is slow Battery consumed quickly Battery will not chargeImage is distorted or not showing on TV monitor Cannot print List of Messages Naming error Change the battery packNo image Image too large Incompatible Wave Cannot register this imageCannot modify image Cannot assign to category Communication error Lens error, restart camera200 Cannot select Appendix Equipment201 Doing so could damage the cameras CCD or your eyesight 202 Battery 203 Battery can run down Others204 Such items may lose data or stop working Avoid Condensation Related Problems Stop using the camera immediatelyFlash Avoid Strong Magnetic Fields Battery Charge Battery Handling PrecautionsKeep the battery terminals clean at all times Following icon and message will display Charging the Battery Even charged batteries continue to discharge naturally 208 SD memory card or Sdhc memory card Write Protect TabDo not use or store memory cards in the following locations Formatting 209 Power outlet Slide the memory card slot/battery cover closedOpen the memory card 210 High-Power Flash HF-DC1 211 Usage in Cold Temperatures „ Batteries212 Charge becomes Severely Limited Camera Body LensViewfinder and LCD Monitor 213 Specifications 214 215 Special Scene Mode*3 Using super high-speed memory cards SDC-512 MSH recommended 216 217 Bubble Jet Direct compatible Test Conditions Battery Capacity Battery Pack NB-5L Fully charged218 219 Memory Cards and Estimated Capacities†Card included with the camera Movie 220 Image Data Sizes Estimated 221 222 Battery Pack NB-5LMultiMediaCard 223 Compact Power Adapter CA-DC10Included with the separately sold AC Adapter Kit ACK-DC30 Index Numerics 131 226 162 Trademark Acknowledgments Disclaimer227 Functions Available in Each Shooting Mode 228 107 230 On p 231 CEL-SH1ZA210