The power button of the printer lights or blinks red if any error occurs during printing. If a problem occurs while the printer is connected to the camera, the camera’s LCD monitor may display an error message.
On the CP710:
A screen indicating the error type is displayed also on the printer’s LCD monitor. See the corresponding solution.
On the CP510:
Check the camera’s LCD monitor, and see the corresponding solution.
CP710’s
Camera’s LCD Monitor
LCD Monitor
No paper
zCheck that the paper cassette is correctly installed.
zMake sure that the paper cassette contains paper.
zIf paper is not feeding correctly, remove the paper cassette, and manually remove any paper remaining in the printer.
Incompatible paper size
zWrong paper size is loaded in the paper cassette. Use the designated paper size.
Paper Jam
zTurn the power off and turn it on again. If the printer fails to eject the paper, contact a Canon Customer Support help desk for assistance.
Paper has been changed
No Display zPaper was changed after the print menu was displayed. Change back to the original paper size or change the print settings.
No Ink
zLoad an ink cassette if it is not in the printer.
zIf the ink cassette is out of ink, load a new ink cassette.
Paper and ink do not match
zCheck the ink/paper sets, and use the right ink/paper set.
Ink error or Ink cassette error
zRemove the ink cassette from the printer, take up the slack in the ink sheet, and then reload the cassette. If this does not solve the problem, replace with a new ink cassette. If the ink cassette is stuck in the printer, contact a Canon Customer Support help desk for assistance.
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