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Canon D20, 6145B001 Computer, Eye-FiCards, Troubleshooting, Cannot transfer images (p. 190), Cannot transfer images to a computer

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Troubleshooting

ComputerCannot transfer images to a computer.

When attempting to transfer images to the computer via a cable, try reducing the transfer speed as follows.

•Press the 1button to enter Playback mode. Hold the nbutton down as you press the oand m buttons at the same time. On the next screen, press the qrbuttons to choose [B], and then press the m button.

Eye-Fi CardsCannot transfer images (p. 190).

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Contents

Camera User Guide ENGLISH Package Contents Compatible Memory Cards Preliminary Notes and Legal Information Part Names and Conventions in This Guide Part Names and Conventions in This Guide Contents 9 Appendix Contents: Basic Operations 1 View E Shoot/View Movies cPrint Save Safety Precautions Safety Precautions •Turn the camera off in places where camera use is prohibited CD-ROMs Caution •Be careful not to subject the screen to strong impacts When using the flash, be careful not to cover it with your fingers or clothing •Avoid using, placing or storing the product in the following places: Viewing images on the camera screen for prolonged periods may cause discomfort Page Cautions When Using this Waterproof, Dustproof, and Shock Resistant Camera Cautions Before Using This Camera Cautions While Using This Camera Cautions When Using this Waterproof, Dustproof, and Shock Resistant Camera Cautions After Using This Camera and Camera Care About the Waterproof Seals Initial Preparations Initial Preparations Charging the Battery Remove the cover Insert the battery Charge the battery For Inserting the Battery and Memory Card Check the card’s write-protecttab Open the cover Insert the memory card Close the cover Removing the Battery and Memory Card Remove the memory card Setting the Date and Time Turn the camera on Set the date and time Set the local time zone Finish the setup process Changing the Date and Time Access the camera menu Choose [Date/Time] Change the date and time Display Language Enter Playback mode Access the setting screen Set the display language Trying the Camera Out Trying the Camera Out Compose the shot Shoot Shooting Still Images Focus Viewing Browse through your images Play movies Erasing the Images Choose an image to erase Erase the image Included Software, PDF Manuals System Requirements Installing the Software and PDF Manuals Insert the CD-ROMin the computer’s CD-ROMdrive Begin the installation Install the files Saving Images to a Computer Connect the camera to the computer Turn the camera on to access CameraWindow CameraWindow Using the PDF Manuals Accessories Accessories Flash Unit Cases Canon PictBridge-CompatiblePrinters Use of genuine Canon accessories is recommended Page Camera Basics On/Off Shutter Button Press halfway. (Press lightly to focus.) Press all the way down Shooting Display Options FUNC. Menu n Menu Indicator Display Clock Page Using GPS Function Using GPS Function Using GPS Function Places With Poor GPS Coverage Using GPS Function Configure the setting Check the reception status Reception Status Display Tips When is Displayed Geotagging Images While Shooting Activate GPS Logging Camera Location Data Save the GPS log files to the memory card Checking the GPS Log Files Access the [GPS Settings] screen Access the [Display Log Files] screen Choose the log file to examine Automatically Updating the Date and Time Set [GPS] to [On] Confirming Automatic Time Updating Smart Auto Mode Shooting in Smart Auto Mode Page Resize the subject and recompose the shot as needed Still Images/Movies Still Images Movies Scene Icons People Other Subjects Icon Background Image Stabilization Icons On-ScreenFrames Common, Convenient Features Common, Convenient Features Using the Self-Timer Using the Self-Timerto Avoid Camera Shake Customizing the Self-Timer Choose $ onfigure the setting Deactivating the Flash Adding the Shooting Date and Time Image Customization Features Changing Image Resolution (Size) Guidelines for Choosing Resolution Based on Paper Size (for 4:3 Images) Red-EyeCorrection Access the [Flash Settings] screen Changing Movie Image Quality Using the Wind Filter Helpful Shooting Features Helpful Shooting Features Magnifying the Area in Focus Check the focus Checking for Closed Eyes Customizing Camera Operation Customizing Camera Operation Changing the Image Display Period After Shots Changing the Image Display Style After Shots Other Shooting Modes Specific Scenes PShoot with snowy backgrounds (Snow) IShoot portraits (Portrait) Shoot evening scenes without using a tripod (Handheld NightScene) Shoot under low light (Low Light) tShoot fireworks (Fireworks) Shooting Quickly Underwater Choose S hoose the focusing range Correcting White Balance Choose S or Choose white balance Adjust the setting Applying Special Effects Shooting with a Fish-EyeLens Effect (Fish-eyeEffect) Choose Choose an effect level Shots Resembling Miniature Models (Miniature Effect) Choose the area to keep in focus For movies, choose the movie playback speed Return to the shooting screen and shoot Playback Speed and Estimated Playback Time (for One-MinuteClips) Speed Shooting with a Toy Camera Effect (Toy Camera Effect) Choose a color tone Shooting in Monochrome Specify the range of colors to keep Shooting with Color Swap Choose Y Specify the color to replace Specify the new color Specify the range of colors to replace Special Modes for Other Purposes Special Modes for Other Purposes Auto Shooting After Face Detection (Smart Shutter) Auto Shooting After Smile Detection Aim the camera at a person Using the Wink Self-Timer Compose the shot and press the shutter button halfway Press the shutter button all the way down Face the camera and wink Using the Face Self-Timer Join the subjects in the shooting area and look at the camera Shooting Long Exposures (Long Shutter) Choose N Choose the shutter speed Check the exposure Shooting Stitch Assist Images Choose x or Take the first shot Take additional shots Use the software to combine the images Shooting Various Movies Shooting Various Movies Shooting iFrame Movies Page Gmode Shooting in Program AE Mode (G Mode) Image Brightness (Exposure Compensation) Adjusting Image Brightness (Exposure Compensation) Locking Image Brightness/Exposure (AE Lock) Set the flash to !(p. 65) Changing the Metering Method Changing the ISO Speed Correcting Image Brightness (i-Contrast) Color and Continuous Shooting Color and Continuous Shooting Custom White Balance Changing Image Color Tones (My Colors) Custom Color Continuous Shooting Shooting Range and Focusing Shooting Range and Focusing Specify the general focal position Fine-tunethe focus Digital Tele-Converter Changing the AF Frame Mode Face AiAF Center Recomposing Shots While the Focus is Locked Recompose the shot Choosing Subjects to Focus On (Tracking AF) Choose [Tracking AF] Choose a subject to focus on Shooting with Servo AF Shooting with the AF Lock Lock the focus Flash Shooting with the FE Lock Set the flash to h (p. 117) Lock the flash exposure Changing the IS Mode Settings Deactivating Powered IS Page Playback Mode Viewing Viewing Adjust the volume Pause playback Active Display Switching Display Modes Overexposure Warning (for Image Highlights) Histogram GPS Information Display Checking the Focus Access Focus Check Switch frames Zoom in or out, or view other image areas Browsing and Filtering Images Browsing and Filtering Images Choose a search condition View the image search results Viewing Movie Digest Movies Choose a movie Play the movie Image Viewing Options Image Viewing Options Viewing Slideshows Choose a slideshow transition and start playback Changing Slideshow Settings Configure the settings Auto Playback of Similar Images (Smart Shuffle) Choose Smart Shuffle Protecting Images Choosing Images Individually Choose [Select] Protect the image Selecting a Range Choose [Select Range] Choose a starting image hoose an ending image Protect the images Specifying All Images at Once Choose [Select All Images] Erasing Images Choosing Images Individually Selecting a Range hoose [Select Range] Choose images Erase the images Rotating Images Deactivating Auto Rotation Image Categories Image Categories Organizing Images by Category (My Category) COPY Choose a category Page Page Editing Still Images Editing Still Images Cropping Choose [Trimming] Adjust the cropping area opqr Save as a new image and review Choose [My Colors] Choose [i-Contrast] Correcting Red-Eye Choose [Red-EyeCorrection] Correct the image Editing Movies Save the edited movie Setting Menu Adjusting Basic Camera Functions Adjusting Basic Camera Functions Customizing Sounds Hiding Hints and Tips Screen Brightness Start-upScreen Customizing the Start-upScreen Access the [Start-upImage] screen in Playback mode Choose one of your shots Formatting Memory Cards Access the [Format] screen Choose [OK] Format the memory card Low-LevelFormatting Perform low-levelformatting File Numbering Date-BasedImage Storage Power-SavingAdjustment Access the [Power Saving] screen World Clock Specify your destination Switch to the destination time zone Date and Time Access the [Date/Time] screen Metric/Non-MetricDisplay Adjusting Other Settings Restoring Defaults Access the [Reset All] screen Restore default settings Accessories Tips on Using Included Accessories Optional Accessories Optional Accessories Other Accessories Accessories Kit AKT-DC2 Soft Case SC-DC80 Waterproof Case WP-DC45 AV able AVC-DC400 Printers Using Optional Accessories Using Optional Accessories Controlling the Camera with a TV Remote Control the camera with the TV remote Camera Control Panel Options Shown on the TV Playback on a Standard-DefinitionTV Make sure the camera and TV are off Turn the TV on and switch to video input Page Powering the Camera with Household Power Make sure the camera is off Connect the adapter to the camera Connect the power cord Using the Accessory Kit Using the Silicone Jacket Insert the camera in the jacket Changing Straps Switching to the Shoulder Strap Attach the strap mount Attach the smaller fastener to the camera Switching to the Carabiner Strap Attach the carabiner to the camera Using the Float Attach the float to the wrist strap Printing Images Access the printing screen Print the image Configuring Print Settings Trimming Paper Settings Cropping Images Before Printing (Trimming) Adjust the cropping frame as needed Choosing Paper Size and Layout Before Printing Choose [Paper Settings] Choose a paper size Choose a type of paper Choose a layout Available Layout Options Printing ID Photos Choose [ID Photo] Choose the long and short side length Choose the printing area Printing Movie Scenes Choose a printing method Movie Printing Options Adding Images to the Print List (DPOF) Adding Images to the Print List via the FUNC. Menu Add the image to the print list Configuring Print Settings Print Type Date File No Clear DPOF data Specify the number of prints Setting Up Printing for a Range of Images Choose [Select Range] Configure the print settings Setting Up Printing for All Images Clearing All Images from the Print List Choose [Clear All Selections] Confirm clearing the print list Printing Images Added to the Print List (DPOF) Adding Images to a Photobook Adding Images Individually Adding All Images to a Photobook Removing All Images from a Photobook Confirm clearing the photobook Using an Eye-FiCard Using an Eye-FiCard Checking Connection Information Disabling Eye-FiTransfer Choose [Disable] in [Eye-Fitrans.] Page Appendix Troubleshooting Troubleshooting is displayed when the shutter button is pressed halfway (p. 65) Shots are out of focus Subjects in shots look too dark Subjects look too bright, highlights are washed-out Subjects are affected by red-eye (p. 69) Recording to the memory card takes too long, or continuous shooting is slower Shooting settings or FUNC. menu settings are not available Shooting Movies The elapsed time shown is incorrect, or recording is interrupted Computer Cannot transfer images to a computer Eye-FiCards Cannot transfer images (p. 190) On-ScreenMessages On-ScreenMessages Exceeded selection limit Communication error Naming error Lens Error On-ScreenInformation Battery Level Display On-ScreenInformation Playback (Detailed Information Display) Summary of Movie Control Panel in “Viewing” (p. 122) Functions and Menu Tables Functions and Menu Tables FUNC. Menu Page 4 Shooting Menu Page 3 Set up Menu Item Ref. Page 1 Playback Menu 2 Print Menu Playback Mode FUNC. Menu Handling Precautions Index Index Page USA and Canada only: For CA, USA only FCC Notice Canadian Radio Interference Regulations Battery Charger CB-2LY Disclaimer