Canon DR-5020 d01, d02, d03, P00, P01, P02, P03, P04, P06, P08, P10, Scanned paper jam, an angle

				T R O U B L E S H O O T I N G	3
	ERROR	CODES
			Error codes appear on the operation panel’s counter display when a
			scanner malfunction occurs.
Error Code			Cause and Solution
d01, d02, d03			Two or more document pages were scanned.
			Press the Stop key to reset the counter display. Check the
			document with the scanned image, and scan the document again.
			• Feeding a stack of mixed size or thickness with double feed
			detection ON will cause this error message to appear, regardless
			of whether a double feed has actually occurred. Set double feed
			detection OFF when working with these types of stacks.
P00, P01, P02, P03,			Scanned paper jam.
P04, P06, P08, P10,			Remove the jammed paper and scan the document again.
P20			• If this error continues to occur, use the fixed thickness mode or
			the paper feed adjustment lever to establish the appropriate
			setting.
P80			Paper feed error.
			Open and close the upper unit.
			• If this error continues to occur, use the fixed thickness mode or
			the paper feed adjustment lever to establish the appropriate
			setting.
J18			Skew error occurs even though paper is not being fed at
			an angle.
			The scanner erroneously judges that a skew is occurring. Remove
			the jammed paper and scan the document again.
			• This error occurs when the area 5 mm (0.2 in.) from the top edge
			of the original contains text or pictures, when the original has a
			dark background, or when the edges of the original are damaged.
			If this error occurs, turn skew detection OFF and scan the
			document again. Or, make a copy of the document on different
			paper, provide a wider margin around the document (or lighten the
			background), and scan the document again.
			A complete list of error codes and solutions to other types of
			scanner trouble can be found in Chapter 4 of the Instructions
			manual (“Troubleshooting”).

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