Responding to Error Messages

11: Connection target not found

In the case of [q], is EOS Remote running?

XEstablish a connection using EOS Remote (p.37, 78). In the case of [l], is the power of the printer on?

XTurn on the power of the printer.

Is the pairing software running?

XStart the pairing software and follow the instructions to re-establish the connection (p.95).

Are the camera and the access point set to use the same encryption key for authentication?

XThis error occurs if the encryption keys do not match when the authentication method for encryption is set to [Open system]. The setting is case-sensitive, so check upper- and lower-case characters. Make sure that the correct encryption key for authentication is entered on the camera (p.69, 117).

12: Connection target not found

Is the power of the target device and access point on?

XTurn on the power of the target device and access point.

21: No address assigned by DHCP server

What to check on the camera

On the camera, IP address is set to [Auto assign]. Is this the correct setting?

XIf no DHCP server is used, configure settings after setting the IP address to [Manual setting] on the camera (p.59, 64, 70, 109, 113, 118).

What to check on the DHCP server

Is the DHCP server on?

XTurn the DHCP server on.

Are there enough addresses for assignment by the DHCP server?

XIncrease the number of addresses assigned by the DHCP server.

XRemove devices assigned addresses by the DHCP server from the network to reduce the number of addresses in use.

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