Manuals / Brands / Photography / Camcorder / Canon / Photography / Camcorder

Canon HF M30, HF M300, HF M31, HF M32 Other, Playback, Recording, Power supply, Power source, CHECK THIS FIRST

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Troubleshooting

If you have a problem with your camcorder, refer to this section. Sometimes what you think is a malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists.

CHECK THIS FIRSTPower supply

• Is the battery charged? Is the compact power adapter correctly connected to the camcorder? (023)

Recording

• Did you turn the camcorder on and correctly set it to a recording mode? (042, 58, 104) If you are recording on a memory card, is one correctly inserted into the camcoder? (038)

Playback

•Did you turn the camcorder on and correctly set it to playback mode? (049, 100) If you are playing back recordings from a memory card,

is one correctly inserted into the camcorder? (038) Does it contain any recordings?

Other

•Does the camcorder make a rattling sound? The internal lens fixture can move when the camcorder is turned off or in a playback mode. This is not a malfunction.

Power source

The camcorder will not turn on or it turns off by itself.

-The battery pack is exhausted. Replace or charge the battery pack.

-Remove the battery pack and reattach it correctly.

-When the recording program is set to [Underwater] or [Surface], the camcorder may turn off automatically if it becomes too hot. Turn off the camcorder and let it cool down.

Cannot charge the battery pack.

-Make sure the camcorder is off so charging can start.

-The temperature of the battery pack is outside the charging range. If the battery pack’s tem- perature is below 0 °C (32 °F), warm it before charging it; if it is above 40 °C (104 °F), let the battery pack cool down before charging it.

-Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).

-The battery pack is faulty. Replace the battery pack.

168 Additional Information

Contents

Page Important Usage Instructions Page IMPORTANT SAFETY INSTRUCTIONS Page Page Model Name: VIXIA HF M30 A / VIXIA HF M31 A / VIXIA HF M32 A / VIXIA HF M300 A Date of Purchase:Serial No.: Purchased From: Dealer Address: Dealer Phone No.: Trademark Acknowledgements High-DefinitionVideo Dual Flash Memory Relay Recording Smart AUTO (043) Video Snapshot Face Detection (066) Enjoying your Recordings on Other Devices Page „Introduction 18Getting to Know the Camcorder „Preparations 23Getting Started 30Basic Operation of the Camcorder „Dual Shot Mode 42 Basic Recording „Video 49Basic Playback 58 Advanced Functions „Photos 100Basic Playback 104 Additional Functions 117 Printing Photos „External Connections 121Terminals on the Camcorder 124 Playback on a TV Screen 126 Saving and Sharing Your Recordings „Additional Information Page Page The following accessories are supplied with the camcorder: The following CD-ROMsand software are supplied with the camcorder: PIXELA Application - Disc •PIXELA Application - Disc 2 CD-ROM YInstruction Manual/Photo Applications Ver.34*/Music Data Disc -Full-versioninstruction manual of the camcorder (this PDF file) Left side view Right side view Front view Top view LCD panel Back view Bottom view Wireless Controller WL-D89 Preparations Charging the Battery Pack 5 Charging will start when the camcorder is turned off • If the indicator flashes quickly, refer to Troubleshooting (0171) To remove the battery pack 1 Slide Uin the direction of the arrow and hold it pressed down USA and Canada only Preparing the Accessories Grip Belt and Straps To remove the grip belt Adjusting the Position and Brightness of the LCD Screen LCD Backlight With the camcorder on, hold h pressed down for more than 2 seconds •The LCD backlight does not affect the brightness of the recordings •You can further adjust the brightness of the LCD screen with the For details about how to take care of the touch screen, refer to Using the Touch Screen Operating Modes Using the Menus The Setup Menus Setting the Date and Time Changing the Language Changing the Time Zone Memory Cards Compatible for Use with the Camcorder SDXC Memory Cards Using the optional Eye-FiCards Inserting and Removing a Memory Card Selecting the Memory for the Recordings Relay Recording of Movies Initializing the Memory •Initializing a memory card will permanently erase any music files you About the music files At the time of purchase Dual Shot Mode Shooting Video and Taking Photos in Dual Shot Mode When you have finished recording About Dual Shot About the Smart AUTO mode Smart AUTO icons Be sure to save your recordings regularly When recording photos on an Using an card -If the subject is not suitable for autofocus, the onscreen icon hturns Zooming Quick Start Function •About standby mode and auto power off: Video Playing Back the Video AMemory being read BIndex screen currently displayed CDrag your finger left for the next index page DDrag your finger right for the previous index page ESelect a different index screen to read different content or AStop the playback BJump to the beginning of the scene. Double-tapto jump to the previous scene CPause the playback DDrag your finger left and right along the volume bar to adjust the volume ETouch anywhere else to hide the playback controls. FFast playback backward The Index Selection Screen: Selecting the Content to Play Back Options [Original] [Playlist] [3D Flip View] [Photos] 3D Flip View Narrowing Down the Scenes Shown in the Index Screen Deleting Scenes 3Touch on the individual scenes you want to delete 4 Delete the scenes [Edit] 8[Delete] 8[Yes]* 8[OK] •Save copies of important scenes before deleting them (0128) Shooting Video in yManual Mode Selecting the Video Quality (Recording Mode) Special Scene Recording Programs [FPortrait] [GSports] [qNight Scene] [ISnow] [JBeach] [MFireworks] To record fireworks [rUnderwater] To record underwater scenes in natural colors [sSurface] •[pLow Light]: -Moving subjects may leave a trailing afterimage Cinema Mode: Giving a Cinematic Look to your Recordings Advanced Image Stabilization Pre-Recording Face Detection Page Touch & Track Digital Effects Manually Setting the Shutter Speed or Aperture •[BShutter-Pri.AE]: On screen only the denominator is displayed – -The image may flicker when recording with fast shutter speeds Shutter Speed and Aperture Value Guidelines 1/2 1/4 1/8 1/15 1/30 Manual Exposure Adjustment Automatic Gain Control (AGC) Limit Manual Focus Adjustment • Adjust the zoom before you start the procedure 1Open the manual focus screen [FUNC.] 8[X Focus] 2Touch a subject that appears inside the X frame •Touch [2] again to return the camcorder to autofocus White Balance Image Effects Mini Video Light Self Timer Audio Recording Level Page Using Headphones Using the Mini Advanced Shoe Using an External Microphone Using a Zoom Remote Controller Attach the optional RA-V1Remote Control Adapter to the mini advanced shoe Selecting the Playback Starting Point To change the interval between frames To display changes in the scene’s main subject Playing Back Scenes Set to Background Music To delete a music track Using an External Audio Player for Background Music 2 Activate the external audio input [MENU] 8y/ z8[External Audio Input] [AOn ] 3 Connect the external player to the camcorder's MIC terminal 4Adjust the audio input as necessary Page Onscreen Displays and Data Code Editing the Playlist: Adding, Deleting, Moving and Playing Back Deleting Scenes from the Playlist Deleting scenes from the playlist will not affect your original recordings 1Open the [Playlist] index screen 2To delete a single scene, touch [c] and touch the scene you want to delete •The [Timeline] screen appears Capturing Photos and Video Snapshot Scenes from a Movie -Scenes shorter than 1 second Capturing Photos Please read the IMPORTANT section (098) before using an Eye-Ficard [Photo Capture Quality] 8Desired photo quality* 8[a] Dividing Scenes 2Select the scene you want to divide and touch it to start playing it back 3Pause the playback at the point where you want to divide the scene 4Open the scene division screen [Edit] 8[Divide] 5Bring the scene to a precise point, if necessary Photos Viewing Photos To return to the index screen from single photo view Photo Jump Function Deleting Photos 3Touch on the individual photos you want to delete 4 Delete the photos •Be careful when deleting photos. Deleted photos cannot be recovered •Protected photos cannot be deleted Taking Photos in yManual Mode Selecting Photo Size and Quality Page Flash Red-Eye Auto] Flash On] Flash Off] Using the VFL-2Video Flash Light Drive Mode: Continuous Shooting and Exposure Bracketing Taking Photos while Recording Movies (Simultaneous Recording) While recording, or in record pause mode, press jto capture the photo be determined by the photo size set in mode (0105) •Photo quality will be higher when photos are recorded in mode or in mode during record pause Light Metering Mode Slideshow Magnifying Photos during Playback Rotating Photos Histogram Display Protecting Photos You can also use the following functions Printing Photos (Direct Print) •Refer also to the printer’s instruction manual If you have no intention to use the optional Printing a Single Photo [E] 8[Yes] •Touch [Stop] 8[Yes] to interrupt the printing in progress Print Orders •The total number of copies in the DPOF print order appears next to the H icon •To cancel the print order, set the number of copies to Setting Print Orders from the Index Screen Check that you have selected the gtab (memory card) 3Touch on the individual photos you want to mark with a print order External Connections Connection Diagrams Page Playback on a TV Screen 4Turn on the camcorder and set it to or mode. Play back the movies or photos Copying Recordings to a Memory Card Copying a Single Photo Copying Photos from the Index Screen Saving Recordings on a Computer Installation Using the software Saving Photos Photo Application First-timeconnection to a computer running Windows 4Save the photos onto the computer rRefer to Downloading Still Images to the Computer -Do not open the memory card slot cover and do not remove the memory card -Do not disconnect the USB cable -Do not turn off the camcorder or the computer Saving Movies onto High-DefinitionDiscs (AVCHD/Blu-rayDiscs) Preparations on the Camcorder 1 Power the camcorder using the compact power adapter Open the [Original], [Playlist] or [Video Snapshot] [MENU] 888[Add Recordings to Disc] 8 [All Scenes] or [Remaining Scenes] 8[a] Connecting to the DW-100DVD Burner and Creating AVCHD Discs 1Turn on the DVD Burner. sRefer to Creating DVDs 2Connect the camcorder to the DVD Burner using the supplied USB cable •Connection D. Refer to Connection Diagrams (0124) and sConnections When the data requires multiple discs To create an additional copy of the same disc Playing back AVCHD discs created with the DW-100DVD Burner Playing Back AVCHD Discs Using the DW-100DVD Burner 1Connect the camcorder to the TV 2 Turn on the camcorder and set it to mode Turn on the DVD Burner and set it to Disc Playback mode Playing DVDs 6Select the scene you want to play back and touch it to start playing it back Only AVCHD discs created with the With the exception of fast playback at 60x speed, special playback modes Saving Movies onto Standard-DefinitionDiscs (DVD) ImageMixer 3 SE Converting Scenes into Standard Definition 4Touch [a] to open the scene selection screen 5Touch on the individual scenes you want to convert 6Touch [Edit] 8[Convert HDUSD (x DVD)] to open the HDUSD conversion screen •If a copyright notice appears, read it carefully and touch [OK] if you agree Connecting to the Computer and Creating DVD Discs Connecting to the DW-100DVD Burner and Creating DVD Discs Saving Photos on Photo DVDs Copying Recordings to an External Video Recorder Uploading Movies to Video Sharing Web Sites See ‘ImageMixer 3 SE Software Guide’ (PDF file). Operating modes: 6 Press Zand touch [Yes] • Touch [B] to interrupt the operation while it is in progress To convert only part of a scene Connecting to the Computer and Uploading your Videos 2Open the [For Web Upload] index screen on the memory card [b] 8g 8[SD Scenes] 8[For Web (MPEG-2)] See also ‘ImageMixer 3 SE Software Guide’ (PDF file) Uploading your Videos Wirelessly Please read the IMPORTANT section (0146) before using an Eye-Ficard Insert your 2Convert the desired movies (0142) •When the conversion is completed, touch [End Without Connecting] Do not use [MENU] 868[Eye-FiCommunication]* 8 [B Off] 8[a] If the LOCK switch on the •While using an Eye-FiCard, the ACCESS indicator may flash from time to time Additional Information FUNC. Panel Page [Edit] Panel - Mode Target Scenes/Function [Edit] Panel Mode Index Screen Setup Menus [AF Mode]: Select how fast the autofocus will operate When the optional When focus priority is activated, if face detection [Focus Assistance]: Minimum shutter speed used: 1/30; 1/12 when the frame rate is set to if you set the camcorder to mode •If a trailing afterimage appears, set the slow shutter to [BOff] Some [Microphone Attenuator]: • Using the onscreen markers will not affect the recordings [POWERED IS Button]: Determines the operation mode of the POWERED IS button 8Recording & Connections Setup [Frame Rate]: Selects the frame rate to be used when recording [Memory Info]: [x.v.Color]: [Auto Rotate]: [Photo Review Time]: [Photo Numbering]: [MDVD Burner]: To connect exclusively to the optional DW-100DVD Burner y/ zPlayback Setup [Data Code]: [TV Type]: [GWide TV]: TV sets with 16:9 aspect ratio When the TV type is set to 6System Setup Page [Font Size]: Changes the size of the font for the menu and other screens [Output Onscreen Displays] [LCD Brightness]: Adjusts the brightness of the LCD screen [LCD Screen Dimmer]: [Notification Sounds]: [Calendar Start Day]: [Control for HDMI]: [HDMI Status]: [Distance Units]: [Demo Mode]: [Reset All]: [Firmware]: Recording Movies (in Dual Shot mode) Recording Movies (in yManual mode) Recording Photos (in yManual mode) Playing Movies (during playback) Viewing Photos Page CHECK THIS FIRST Power supply Recording Other Power source Page Page Indicators and Onscreen Displays Picture and Sound Memory Card and Accessories Connections with External Devices List of Messages Page Page Page Page Page Page Messages Related to the Optional DW-100DVD Burner Page Direct Print Related Messages Page Camcorder Be sure to observe the following precautions to ensure maximum per- formance •Be careful of heat generated by lighting equipment Long-termstorage Battery Pack DANGER Remaining battery time Regarding the use of non-Canonbattery packs •If you attach to the camcorder battery packs Memory Card •Do not touch or expose the terminals to dust or dirt Built-inRechargeable Lithium Battery Lithium Button Battery WARNING •Keep the battery out of the reach of children •Do not recharge, short-circuitor insert the battery in the wrong direc- tion Disposal Cleaning Camcorder Body Lens and Instant AF Sensor LCD Touch Screen Condensation Using the Camcorder Abroad Accessories (Availability differs from area to area) Optional Accessories 5CG-800Battery Charger Charging Times Recording and Playback Times Using the built-inmemory Using a memory card When the 9WD-H37ll Wide-converter Page Page Product Codes VIXIA HF M32 / VIXIA HF M31 / VIXIA HF M30 / VIXIA HF M300 — Values given are approximate figures System Terminals Power/Others CA-570Compact Power Adapter BP-808Battery Pack About the music files Audio encoding: Linear PCM Audio sampling: 48 kHz, 16 bits, 2 channels Minimum length: 1 second File extension: WAV The music data is saved in the memory under the following folder structure Page Page Page USA CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES Page CANADA CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY