Troubleshooting

Cannot play the movies in the built-in memory Initialize only using the camcorder

-The camcorder's built-in memory was initialized using a computer. Initialize the built-in memory with this camcorder (035).

Cannot play the movies on this memory card Initialize only using the camcorder

-The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder (035).

Cannot play the movies on this memory card

- Movies cannot be played back from a 64 MB or smaller memory card. Use a recommended 159 memory card (031).

Cannot record

-You cannot capture video snapshot scenes from scenes recorded or edited using another device.

-There is a problem with the memory. If this message appears often without apparent reason, contact a Canon Service Center.

Cannot record Cannot access the built-in memory

-There is a problem with the built-in memory. Save your recordings (0127) and initialize the built-in memory using the [Complete Initialization] option (035). If the problem persists, contact a Canon Service Center.

Cannot record Check the memory card

-There is a problem with the memory card. Save your recordings (0127) and initialize the memory card using the [Complete Initialization] option (035). If the problem persists, use a different memory card.

Cannot record movies in the built-in memory Initialize only using the camcorder

-The camcorder's built-in memory was initialized using a computer. Initialize the built-in memory with this camcorder (035).

Cannot record movies on this memory card Initialize only using the camcorder

-The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder (035).

Cannot record movies on this memory card

-Movies cannot be recorded on a 64 MB or smaller memory card. Use a recommended memory card (031).

Cannot save the canvas

-Cannot save your [Pens and Stamps] drawings on the memory. Save your recordings (0127) and initialize the memory (035).

Change the battery pack

- Battery pack is exhausted. Replace or charge the battery pack.

Check the memory card

-Cannot access the memory card. Check the memory card and make sure it is inserted correctly.

-A memory card error occurred. The camcorder cannot record or display the image. Try removing and reinserting the memory card, or use a different memory card.

-You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended memory card (031).

-If after the message disappears, 4/7 appears in red, perform the following: Turn off the camcorder and remove and reinsert the memory card. If 4/7 turns back to green you can resume recording/playback. If the problem persists, save your recordings (0127) and initialize the memory card (035).