Paper Does Not Feed Properly
Cause | Action |
Printing on inappropriate type of paper. | Check to see if the paper you are printing on is not too thick or curled. |
| See “Media Types You Cannot Use” on page 6. |
Paper Feed Roller is dirty. | You may need to clean the Paper Feed Rollers of the Auto Sheet Feeder. |
| Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so |
| perform this procedure only when necessary. |
| For details on cleaning the Paper Feed Roller, see “Cleaning the Paper Feed |
| Rollers (Roller Cleaning)” on page 37. |
Paper not loaded properly. | Make sure of the following when you load paper in the printer. |
| z When loading two or more sheets of paper, align the edges of the sheets |
| before loading. |
| z Always load the paper in portrait orientation, regardless of the printing |
| orientation. |
| z Load the paper with the print side facing UP. Align the right edge of the paper |
| stack against the Auto Sheet Feeder and slide the Paper Guide so that it just |
| touches the left edge of the stack. |
| For details on loading paper, see “Loading Paper” on page 7. |
Too much plain paper loaded. | You can load approximately up to 100 sheets of 17 lb / 64 gsm plain paper. |
| However, proper feeding of paper may not be possible at this maximum capacity |
| depending on the type of paper or environmental conditions (either very high or |
| low temperature and humidity). |
| In such cases, reduce the sheets of paper you load at a time to around half. |
| For details on loading paper, see “Loading Paper” on page 7. |
48Troubleshooting