Troubleshooting

Problem

Cause

Solution

 

 

 

The batteries are

Batteries are not the right type.

zUse only new AA-size alkaline batteries or

consumed quickly.

 

Canon AA-size NiMH batteries. (For the

 

 

information about alkaline batteries, see Proper

 

 

Battery Handling (p. 17))

 

 

 

 

Battery capacity drops due to low

zIf shooting in a cold area, keep the batteries

 

ambient temperatures.

warm (by placing them in an inner pocket, etc.)

 

 

until ready to use them.

 

 

 

 

Battery terminals are dirty.

zWipe them well with a dry cloth before use.

 

 

zReload the batteries several times.

 

The batteries have not been used

zPerformance should return to normal after

 

for over a year.

several charging cycles.

 

 

 

 

The batteries have lost their

zReplace both batteries with new ones.

 

effectiveness.

 

 

 

 

Batteries do not

Batteries were placed in the

zPut batteries back into the charger in the

charge with a

charger in the wrong direction.

correct direction.

separately sold

 

 

Poor electrical contact, between

zBe sure to set batteries firmly into the charger.

battery charger.

batteries and the charger.

zBe sure that the power cable is firmly

 

 

connected to the charger, and is firmly plugged

 

 

in to the power outlet.

 

 

 

 

Battery terminals are dirty.

zWipe them well with a dry cloth before charging.

 

The batteries have lost their

zReplace both batteries with new ones.

 

effectiveness.

 

 

 

 

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