Canon RE-450X instruction manual Troubleshooting

5TROUBLESHOOTING

If the RE-450X does not function properly, check the following points before contacting your dealer.

Problem		Possible cause	Reference
			page
No image appears on	•	The lens cap has not been removed.	8
the monitor	•	The power of the RE-450X or other equipment has not been	11
		turned ON.
	•	Connection may be incorrect.	15
	•	The input source is not selected correctly.	16
The picture cannot be	•	The document may be too dark or glowing.	12
focused correctly	•	Strong light may be reflected on the screen.	12
	•	The object has low contrast.	12
	•	Focusing has been set in manual mode.	12
	•	The image is frozen.	13
The zoom function	•	The image is frozen.	13
doesn’t work
Pictures appear	•	The white balance has been adjusted manually.	13
reddish/bluish	• The color tone of the video monitor is not correct.		—
Pictures are too	•	The WHITE PAPER button is on.	14
bright/dark	•	Exposure of the RE-450X or monitor has not been adjusted	14
		correctly.
	• The object is not illuminated properly.		—
The input source	•	The power of the RE-450X or other equipment has not been	11
cannot be changed		turned ON.
	•	Connection may be incorrect.	15
The screen doesn’t	•	The image is frozen.	13
change
The illumination lamps	•	To protect the lamps, the system preheats for 3 seconds,
do not light up		then the lamps light up. During preheating, the LIGHT
immediately when the		indicator flashes. This is not a malfunction.	—
LIGHTS button is
pressed
The RE-450X cannot be	•	The power of the RE-450X or other equipment has not been	11
controlled by a		turned ON.
computer	•	Connection may be incorrect.	15
	• Incorrect operation may be the cause.		—

If the problem cannot be solved after checking the above points, please contact your dealer.

The fluorescent illumination lamps and backlight are consumables.

Replace with a new lamp if a lamp starts flickering or becomes dark.

For details of replacement, please consult your dealer.

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