Problem

Cause

 

 

Solution

Cannot play back

File name was

• Set the file name or location on

 

changed with a

the file format/structure of the

 

computer or file

camera.

 

location was changed

 

 

See About File Numbers and

 

 

Folder Numbers (p. 88).

 

 

 

 

 

Lens will not retract

SD card slot/battery

• First close the SD card slot/battery

 

cover was opened

cover and then turn the power off.

 

with power on

 

 

 

 

 

 

 

 

 

SD card slot/battery

• First close the SD card slot/

 

cover was opened

battery cover and then turn the

 

while recording to

power off.

 

the SD card

 

 

 

 

(warning signal

 

 

 

 

sounds)

 

 

 

 

 

 

 

 

Battery pack

Battery life exceeded

• Replace the battery pack with a

consumed quickly

if battery pack loses

new one.

 

its charge quickly at

 

 

 

 

normal temperature

 

 

 

 

(23 °C/73 °F)

 

 

 

 

 

 

 

 

Battery pack will not

Battery pack life

• Replace the battery pack with a

charge

exceeded

new one.

 

 

 

 

 

 

Poor contact

• Insert battery pack securely into

 

between battery

battery charger.

 

pack and battery

• Ensure that battery charger plug

 

charger

is securely plugged into the

 

 

power outlet.

 

 

 

 

 

Image is blurred or

Camera moved

• Be careful not to move the

out of focus

 

camera while pressing the shutter

 

 

button.

 

 

 

 

 

 

Autofocus function

• Be careful not to block the AF-

 

hampered by

assist Beam with fingers or other

 

obstruction to AF-

items.

 

assist Beam

 

 

 

 

 

 

 

 

 

AF-assist Beam is

• Set the AF-assist Beam to [On]

 

set to [Off]

(p. 46).

 

 

 

 

 

Troubleshooting

137