Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power SourceProblem | Cause | Solution |
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Camcorder will not turn | Battery pack is exhausted. | Replace or charge the | 13 | ||
on. |
| battery pack. |
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| Battery pack is not correctly | Attach the battery pack | 13 | ||
| attached. | correctly. |
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The camcorder switches | Battery pack is exhausted. | Replace or charge the | 13 | ||
off by itself. |
| battery pack. |
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| Power save function has | Turn on the camcorder. | 25 | ||
| been activated. |
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Cassette compartment | Battery pack is exhausted. | Replace or charge the | 13 | ||
will not open. |
| battery pack. |
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| Cassette compartment cover | Open the cassette | 16 | ||
| is not fully open. | compartment cover fully. |
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Cassette compartment | Battery pack is exhausted. | Replace or charge the | 13 | ||
stopped during loading/ |
| battery pack. |
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unloading. |
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The camcorder | Consult a Canon Service | – | |||
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| malfunctions. | Center. |
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LCD/viewfinder switches | Battery pack is exhausted. | Replace or charge the | 13 | ||
on and off. |
| battery pack. |
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Buttons will not work. | Camcorder is not turned on. | Turn on the camcorder. | 24 |
| Cassette is not loaded. | Load a cassette. | 16 |
v flashes on the screen. | Cassette is not loaded. | Load a cassette. | 16 |
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k flashes on the | Battery pack is exhausted. | Replace or charge the | 13 |
screen. |
| battery pack. |
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h flashes on the screen. | Condensation is detected. | See reference page. | 138 |
“Remove the cassette” | Camcorder stopped | Unload and reload the | 16 |
appears on the screen. | operating to protect the | cassette. |
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| tape. |
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The wireless controller | Camcorder and wireless | Change the remote sensor | 77 |
will not work. | controller are not set to the | modes. |
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| same remote sensor mode. |
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| Batteries of the wireless | Replace the batteries. | 20 |
| controller are exhausted. |
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140