Call Handling
System Features
How to Transfer a call
The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.
1. | With a call in progress, press | Transfer. |
2. | When you hear dial tone, dial the number to which the call is | |
| to be transferred. |
|
3. | Do one of the following: |
|
| ! To transfer the call without announcing it, press | |
| Transfer again and press | Speaker to hang up. |
Default | The following are the normal default feature codes available to |
Feature | all users. Your System Administrator may add additional codes |
Codes | for other features and for speed dials. |
| The N, where shown, should be replaced by the appropriate |
| number. For example, with *07*N#, replace N with the |
| extension to which you want your calls forwarded when you |
| have forwarding switched on. |
How to create a Conference call
! To announce the call before transferring it, wait for the | ||
called party to answer. If the called party accepts the call, | ||
press | Speaker to complete the transfer. | |
If the called party does not wish to accept the call, press | ||
Drop. To return to the original caller, press it’s call | ||
appearance button. | ||
! If the line is busy or if there is no answer, press | ||
Drop. You can return to the held call by pressing it’s call | ||
appearance button. | ||
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The Conference feature allows you to conference other parties into a call.
To create a conference call:
1.With a call in progress, press 
Conference to place the call on hold.
2.Dial the number of the person you want to add to the call.
3.Wait for an answer and press 
Conference again to add the other party to the conference.
!If the called party does not answer or does not want to
join the conference, press 
Drop. You can return to the held call by pressing it’s Call Appearance button.
4.Repeat steps 1 through 3 to add other people to the conference.
To add a new incoming call to an active conference:
With a conference in progress, a new call arrives.
1.Put the conference on Hold by pressing the conference's Call Appearance button.
2.Answer the new call by pressing its Call Appearance button.
3.Either, add to the conference by pressing 
Conference
Or
Press 
Drop and return to the conference by pressing the conference's Call Appearance button.
To leave a conference call:
1. Press 
Drop or replace the handset.
*00
*01
*02
*03
*04
*05
*06
*07*N#
*08
*09
*10*N#
*11*N#
*12*N#
*13*N#
*14*N#
*15
*16
*17
*18
*19
*20*N#
*21*N#
*29
*30
*31
Cancel All Forwarding Forward Unconditionally On Forward Unconditionally Off Forward on Busy On Forward on Busy Off Forward on No Answer On Forward on No Answer Off Forward to number
Do Not Disturb On
Do Not Disturb Off
Do Not Disturb Exception Add Do Not Disturb Exception Delete Follow Me Here
Follow Me Here Cancel Follow Me To
Call Waiting On
Call Waiting Off
Voicemail Collect Voicemail On Voicemail Off
Set Hunt Group Night Service Clear Hunt Group Night Service Toggle Calls
Call Pick Up Any Call Pick Up Group
*32*N# | Call Pick Up Extension |
*33*N# | Call Queue |
*34 | Hold Music |
*35*N# | Extn Login |
*36*N# | Extn Logout |
*37*N# | Park Call |
*38*N# | Ride Call |
*39 | Relay On |
*40 | Relay Off |
*41 | Relay Pulse |
*42 | Relay On |
*43 | Relay Off |
*44 | Relay Pulse |
*45*N# | Call Steal |
*46 | Call Steal |
*47 | Conference Add |
*48 | Voicemail Ringback On |
*49 | Voicemail Ringback Off |
*50 | Forward Hunt Group Calls On |
*50 | Forward Hunt Group Calls Off |
*52 | Clear Call |
*53*N# | Call Pickup Members |
*57*N# | Forward on busy number |
*70*N# | Dial Physical Extn by Number |
*71*N# | Dial Physical Extn by ID |
4 | 13 |
