Function & Soft Key Features Call Handling

Function & Soft Key Features

	The	Both Function and Soft Keys can be used to access a range of
	features	IP Office System features. Some of these features are default
	available	features (e.g. SpDial, Log, Option and Label). Others are
	from the	functions that can only be programmed by your System
	Admin	Administrator. Consult your System Administrator for a
	and	complete list and which functions have been allocated to you.
	Admin1	Two of these functions appear as
	function	Two of these functions appear as
	function	Admin and Admin1. These two
	keys	functions allow you program other
		functions (the most commonly
		used) against other Feature Keys.
		They typically appear on the
		display panel as shown opposite

The programmable features available via the Admin and Admin1 keys are:

How to clear a call

How to use the Speaker- phone

How to Mute a call

How to listen to your voice Messages

How to Hold a call

1.Replace the handset.

2.Press either Drop or Speaker

To change from the Speakerphone to the handset

1. Pick up the handset and talk.

To change from the handset to the Speakerphone

1.Press the Speaker button.

2.Replace the handset.

1. Press the Speaker button again.

To preventing the other person on the line from hearing you:

1.Press Mute. The indicator next to the Mute button lights when Mute is active.

2.To reinstate two-way conversation, press Mute again.

1.Your red Message lamp turns on when a caller has left a voice message for you.

2.Press the Message button or dial *17 to retrieve your voice messages

3.You will be greeting with a voice message. Simply follow the audible prompts to access your voice messages and/or change your voice mail settings.

The Hold feature puts an existing call on hold until you can return to it.

To put a call on hold:

1. Press the Hold button.

To return to a held call:

1. Press the Call Appearance button of the held call.