Problem

Possible Cause and Recommended Action

 

The image is out of

1)Focusing may not be possible because the subject is outside

 

focus during movie

the focus range. Shoot within the allowable range.

 

recording.

2)The lens may be dirty. Clean the lens (page 154).

Playback

 

 

The color of the

Sunlight or light from another source may be shining directly

 

playback image is

into the lens when you are shooting. Position the camera so

 

different from what

sunlight does not shine directly into the lens.

 

appears on the

 

 

monitor screen

 

 

when shooting.

 

 

 

 

 

Images are not

This camera cannot display non-DCF images recorded onto a

 

displayed.

memory card using another digital camera.

 

 

 

 

Images cannot be

Note that you cannot edit the following types of snapshots.

 

edited (with Layout

• Snapshots created using MOTION PRINT

 

Print, resizing,

• Movies

 

trimming, date/time

• Snapshots recorded with another camera

 

editing, rotation).

 

Other

 

 

The wrong date

The date and time setting is off. Set the correct date and time

 

and time are

(page 143).

 

displayed, or the

 

 

wrong date and

 

 

time are being

 

 

stored along with

 

 

image data.

 

 

The messages on

The wrong display language is selected. Change the display

 

the display are in

language setting (page 144).

 

the wrong

 

 

language.

 

 

 

 

 

Images cannot be

1)The USB cable may not be connected securely. Check all

 

transferred over a

connections.

 

USB connection.

2)The wrong USB communication protocol is selected. Select

 

 

the correct USB communication protocol in accordance with

 

 

the type of device you are connecting (pages 122, 131).

 

 

3)If the camera is not turned on, turn it on.

 

 

4)Your computer may not be able to recognize the camera if

 

 

you connect via a USB hub. Always connect directly to the

 

 

computer’s USB port.

 

 

 

169

Appendix