Reference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Cause

Action

See Page

 

No sound is produced when I

1. The VOLUME controller is set to

1. Rotate the VOLUME controller more towards

) E-9

 

press a keyboard key.

“MIN”.

“MAX”.

 

 

 

2. Headphones or an adaptor plug is

2. Disconnect whatever is connected to the

) E-6

 

 

plugged into one of the PHONES

PHONES jack.

 

 

 

jacks.

 

 

 

The pitch of the Digital Piano is

1. The Digital Piano’s key setting is

1. Change the key setting to “00”, or turn Digital

) E-41

 

off.

something other than “00”.

Piano power off and then back on again.

 

 

 

2. Digital Piano tuning is incorrect.

2. Adjust Digital Piano tuning, or turn the piano

) E-41

 

 

 

off and then back on again.

 

 

 

3. A non-standard temperament setting

3. Change the temperament setting to

) E-41

 

 

is being used.

“00:Equal”, which is the standard modern

 

 

 

 

tuning.

 

 

 

4. Octave shift is enabled.

4. Change the octave shift setting to 0.

) E-12

 

 

 

 

 

 

Tones and/or effects sound

The “Setting Backup” feature is turned

Turn off “Setting Backup”. Next, turn power off

) E-43

 

strange. Turning power off and

on.

and then back on again.

 

 

then back on again does not

 

 

 

 

eliminate the problem.

 

 

 

 

Example: Note intensity does not

 

 

 

 

change even though I alter key

 

 

 

 

pressure.

 

 

 

 

I cannot transfer data after

—

1. Check to make sure that the USB cable is

) E-51

 

connecting the Digital Piano to a

 

connected to the Digital Piano and computer,

 

 

computer.

 

and that the correct device is selected with

 

 

 

 

your computer’s music software.

 

 

 

 

2. Turn off the Digital Piano and then exit the

 

 

 

 

music software on your computer. Next, turn

 

 

 

 

the Digital Piano back on and then restart the

 

 

 

 

music software on your computer.

 

 

I cannot record chord

Accomp MIDI Out is turned off.

Turn on Accomp MIDI Out.

) E-42

 

accompaniment data on my

 

 

 

 

computer.

 

 

 

 

I cannot store data to a memory

—

See “Error Messages” on page E-50.

—

 

card or load data from a memory

 

 

 

 

card.

 

 

 

 

 

 

 

 

 

Playback stops part way through

Digital noise from the USB cable or

Stop song playback, disconnect the USB cable

) E-51

 

while transferring song data from

power cord caused data communication

from the Digital Piano, and then reconnect it.

 

 

my computer.

your computer and Digital Piano to be

Next, try playing back the song again.

 

 

 

interrupted.

If this does not solve the problem, quit the MIDI

 

 

 

 

software you are using, disconnect the USB

 

 

 

 

cable from the Digital Piano, and then reconnect

 

 

 

 

it. Next, restart the MIDI software and then try

 

 

 

 

playing back the song again.

 

 

A tone’s quality and volume

This is an unavoidable result of the digital sampling process,* and does not indicate malfunction.

 

sounds slightly different

* Multiple digital samples are taken for the low range, middle range, and high range of the original

 

depending where it is played on

musical instrument. Because of this, there may be a very slight difference in tonal quality and volume

 

the keyboard.

between sample ranges.

 

 

 

When I press a button, the note

Performing a button operation while playing with the Duet Mode, Auto Accompaniment, the recorder, or

 

that is sounding cuts out

other functions can cause such phenomena when the Digital Piano switches internal tone effects. It does

 

momentarily or there is a slight

not indicate malfunction.

 

 

 

change in how effects are applied.

 

 

 

 

Even though I play on different

The ranges of certain tones are limited, which means that octaves change normally up to a certain low

 

ranges of the keyboard, the notes

note or high note. With such a tone, the notes of the lowest octave will be repeated to the left of the

 

do not change octaves.

lowest possible note, and the highest octave will be repeated to the right of the highest possible note.

 

 

This is due do limitations in the range of the original musical instrument for each tone, and does not

 

 

indicate malfunction of the Digital Piano.

 

 

E-56