Troubleshooting

When the register does not operate at all

Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing.

Start

 

YES

 

 

 

N O

 

 

 

 

 

 

 

Is register plugged in?Plug in the power cord.

 

 

 

 

 

 

 

 

 

Is power on?Press <DISP ON/OFF> for a few seconds.

 

 

Is the electrical outlet active?

 

Do figures appear on the display?Use other outlet.

 

 

 

 

 

 

 

 

 

 

Contact CASIO servicerepresentative.
Do keys function?Is the mode position correct?Set to correct position.

 

 

 

 

 

 

 

 

Contact CASIO service

representative.

Does paper feed?Is paper loaded correctly?Load paper.

 

Is the platen arm closed correctly?Set platen arm correctly.

 

 

 

Contact CASIO service

representative.

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