Troubleshooting

 

 

Check the following items whenever you experience any problem with the projector.

 

 

 

Problem

 

Cause and Recommended Action

Power does not turn

z If the POWER/STANDBY indicator is not lit, the AC power cord is not

on.

 

connected correctly. Connect the AC power cord correctly.

 

z If the TEMP or LIGHT indicator remains flashing or lit, it means some type

 

 

of error has occurred. See “Error Indicators and Warning Messages” in the

 

 

User’s Guide (UsersGuide_English.pdf).

No image is projected

z The computer or video device connected to the projector is not turned on

or the projected image

 

or it is not outputting a video signal. Make sure the connected computer or

is abnormal.

 

video device is turned on, and perform the required operation on it to

 

 

output a video signal.

 

z The correct output source is not selected on the projector. On the

 

 

projector, select the correct input source that corresponds to the

 

 

connected device.

 

z Images may not project correctly when you have the component output

 

 

terminal of a video device connected to the COMPUTER IN (1 or 2)

 

 

terminal of the projector. Connect to the VIDEO terminal or S-VIDEO

 

 

terminal of the projector.

Image color or display

The wrong option (“Component” or “RGB”) may be selected for the “Input

is very abnormal.

Settings J COMPUTER 1 terminal (or COMPUTER 2 terminal)” setting on the

 

setup menu. The image will not be projected correctly if “Component” is

 

selected while the projector’s COMPUTER IN (1 or 2) terminal is connected to

 

the RGB output terminal of a computer, or if “RGB” is selected while the

 

projector’s COMPUTER IN (1 or 2) terminal is connected to the component

 

video output terminal of a video device. On the setup menu, select “Auto” for

 

the “Input Settings J COMPUTER 1 terminal (or COMPUTER 2 terminal)”

 

setting. See the User’s Guide (UsersGuide_English.pdf).

I can’t understand

Perform the following operation to select the language you want. See the

messages or menus

User’s Guide (UsersGuide_English.pdf).

because they are the

1.

Press the [MENU] key to display the setup menu.

wrong language.

2.

If the input signal is HDMI, press [T] four times and then press the

 

 

[ENTER] key. If the input signal is not HDMI, press [T] five times and then

 

 

press the [ENTER] key.

 

3.

Press [S] twice and then press the [ENTER] key to display the language

 

 

selection menu.

 

4.

Use the [T] and [S] keys to move the highlighting to the language you

 

 

want to select and then press the [ENTER] key.

 

5.

Press the [MENU] key to exit the setup menu.

No sound

z The projector’s volume level setting may be too low or muted. Press the

 

 

remote controller [VOLUME] key and then use [T] and [S] to adjust the

 

 

volume level. See the User’s Guide (UsersGuide_English.pdf).

 

z The volume level setting of the device connected to the projector is too low

 

 

or the other device is not outputting audio. Adjust the volume level of the

 

 

connected device.

 

z The audio output of the connected device may not be connected correctly

 

 

to the projector’s AUDIO IN (1 or 2) terminal or AUDIO IN L/R terminal.

 

 

Check the connection, referring to one of the following (depending on the

 

 

type of connected device): “Connecting a Computer to the Projector” in

 

 

this manual or “Connecting to a Video Device” in the User’s Guide

 

 

(UsersGuide_English.pdf)

 

z “Line” is selected for the setup menu “Option Settings 2 J Audio Out”

 

 

setting. Change the “Audio Out” setting to “Speaker”. See the User’s

 

 

Guide (UsersGuide_English.pdf).

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