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| Troubleshooting |
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Check the following items whenever you experience any problem with the projector. | ||
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Problem |
| Cause and Recommended Action |
Power does not turn | z If the POWER/STANDBY indicator is not lit, the AC power cord is not | |
on. |
| connected correctly. Connect the AC power cord correctly. |
| z If the TEMP or LIGHT indicator remains flashing or lit, it means some type | |
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| of error has occurred. See “Error Indicators and Warning Messages” in the |
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| User’s Guide (UsersGuide_English.pdf). |
No image is projected | z The computer or video device connected to the projector is not turned on | |
or the projected image |
| or it is not outputting a video signal. Make sure the connected computer or |
is abnormal. |
| video device is turned on, and perform the required operation on it to |
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| output a video signal. |
| z The correct output source is not selected on the projector. On the | |
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| projector, select the correct input source that corresponds to the |
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| connected device. |
| z Images may not project correctly when you have the component output | |
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| terminal of a video device connected to the COMPUTER IN (1 or 2) |
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| terminal of the projector. Connect to the VIDEO terminal or |
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| terminal of the projector. |
Image color or display | The wrong option (“Component” or “RGB”) may be selected for the “Input | |
is very abnormal. | Settings J COMPUTER 1 terminal (or COMPUTER 2 terminal)” setting on the | |
| setup menu. The image will not be projected correctly if “Component” is | |
| selected while the projector’s COMPUTER IN (1 or 2) terminal is connected to | |
| the RGB output terminal of a computer, or if “RGB” is selected while the | |
| projector’s COMPUTER IN (1 or 2) terminal is connected to the component | |
| video output terminal of a video device. On the setup menu, select “Auto” for | |
| the “Input Settings J COMPUTER 1 terminal (or COMPUTER 2 terminal)” | |
| setting. See the User’s Guide (UsersGuide_English.pdf). | |
I can’t understand | Perform the following operation to select the language you want. See the | |
messages or menus | User’s Guide (UsersGuide_English.pdf). | |
because they are the | 1. | Press the [MENU] key to display the setup menu. |
wrong language. | 2. | If the input signal is HDMI, press [T] four times and then press the |
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| [ENTER] key. If the input signal is not HDMI, press [T] five times and then |
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| press the [ENTER] key. |
| 3. | Press [S] twice and then press the [ENTER] key to display the language |
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| selection menu. |
| 4. | Use the [T] and [S] keys to move the highlighting to the language you |
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| want to select and then press the [ENTER] key. |
| 5. | Press the [MENU] key to exit the setup menu. |
No sound | z The projector’s volume level setting may be too low or muted. Press the | |
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| remote controller [VOLUME] key and then use [T] and [S] to adjust the |
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| volume level. See the User’s Guide (UsersGuide_English.pdf). |
| z The volume level setting of the device connected to the projector is too low | |
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| or the other device is not outputting audio. Adjust the volume level of the |
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| connected device. |
| z The audio output of the connected device may not be connected correctly | |
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| to the projector’s AUDIO IN (1 or 2) terminal or AUDIO IN L/R terminal. |
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| Check the connection, referring to one of the following (depending on the |
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| type of connected device): “Connecting a Computer to the Projector” in |
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| this manual or “Connecting to a Video Device” in the User’s Guide |
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| (UsersGuide_English.pdf) |
| z “Line” is selected for the setup menu “Option Settings 2 J Audio Out” | |
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| setting. Change the “Audio Out” setting to “Speaker”. See the User’s |
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| Guide (UsersGuide_English.pdf). |
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