WARRANTY AND SERVICE

BEFORE YOU CALL FOR SERVICE have the following information available:

1.Serial number: The serial number is located on the upper rear panel of your BBQ, on the rating plate, as well as on the front cover of the user manual.

2.Model number: The model number is located on the front cover of the user manual, the bottom right corner of the rating label and also on your cash register receipt.

3.Proof of purchase by the original owner.

Call the Centro® Customer Care Hotline 1-877-707-5463

HOURS: 8AM- 7PM EST Mon-Fri, Closed Saturday and Sunday

IF YOUR PRODUCT IS DAMAGED:

1.Call the Centro® Customer Care Hotline 1-877-707-5463

2.Do not return to the store for replacement of damaged or defective parts. Centro® Customer Care will ensure that all in- stock replacement parts arrive at your home within 3-10 business days.

3.Concealed Loss or Damage: If damage is unnoticed until merchandise is unpacked, resolve issue by contacting Centro® Customer Care immediately. Missing or damaged parts should be claimed within 30 days of purchase.

To ensure your satisfaction and for follow-up service, register your BBQ online at www.centrobbqs.com

LIMITED Warranty:

Trileaf Distributions® , hereby warrants to the ORIGINAL PURCHASER of this Centro® Barbecue that it will be free of defects in workmanship, for a Limited 1-5 years, model specific, from the date of purchase, as follows:

Please see Limitations and Exclusions section on the following page.

Cuisine Sink and Preparation Station (85-1140) -

Centro 3900 (85-1626-4 & 85-1651-2), Centro 3900S

Limited 3 Year

(85-3010-6 & 85-3011-4) - Limited 5 Year

Limited 3 Year:

Limited 5 Year:

Faucet

Stainless Steel U-shaped Burners

Limited 1 Year:

Manifold and Valve Assembly

All remaining parts

Carryover Bar

 

Limited 1 Year:

 

All remaining parts

Centro 2900S (85-3006-8 & 85-3007-6) and Cuisine Breakfast

Centro 4900IR (85-3014-8 & 85-3015-6) - Limited 5 Year

Station (85-1117)- Limited 3 Year

Limited 5 Year:

Limited 3 Year:

Stainless Steel U-shaped Burners

Stainless Steel Linear Burners

Manifold and Valve Assembly

Manifold and Valve Assembly

Carryover Bar

Carryover Bar

Limited 2 Year:

Limited 1 Year:

Sear Zone Infrared Side Burner

All remaining parts

Rear Infrared Rotisserie Burner

 

Limited 1 Year:

 

All remaining parts

CAUTION

Some parts may contain sharp edges – especially as noted in the manual! Wear protective gloves if necessary. For residential use ONLY. Do not use for commercial cooking.

WARNING

Do not attempt to repair or alter the hose/ valve/ regulator for any assumed defect or for any type of retro fit or conversion. Any modifications to this assembly will void your warranty and create the risk of a gas leak and fire. Use only authorized replacement parts supplied by the manufacturer, for your model.

18

Page 21
Image 21
Centro 03122008 EJ warranty Warranty and Service, If Your Product is Damaged, Limited Warranty