Resolving BURNER Performance Issues
PROBLEM | IDENTIFYING THE CAUSE: |
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Burner will not light (with igniter | • Low or out of propane |
or match) | • Cylinder or the gas supply valve is turned off |
| • Positive connection has not been made between the tank and the regulator. |
| Regulator will not allow fuel in the line |
| • Burner port holes or venturi tubes are blocked |
| • Venturi tubes are not properly seated over valve orifices |
| • The Flow Limiting Device in the regulator has been activated |
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Burner lights with match but not with | • Loose Electrode Wire connection |
igniter (NO SPARK) | • Broken electrode – ceramic casing around electrode damaged |
| • Poor ground – igniter module connection not assembled properly |
| • Battery Damaged or dead. |
| • Faulty igniter |
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Fire at control knob and control panel | • Burner port holes, Venturi tubes, and/or gas jets are blocked |
= Flash Fire | • Burner is improperly seated over gas jet |
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Yellow smoky flames | • Blocked Venturi tubes |
| • Excess cooking salts on burner |
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Flame blows out on LOW | • High Wind condition – Adjust the placement of BBQ to shield from wind |
| • Propane is running low |
| • Burner improperly seated on gas jet |
| • Flame Tamers (heat plates) are not in position |
| • Flow limiting device in the regulator has been activated |
| • NATURAL GAS MODELS: Installation issues related to incorrect size supply line |
| installed and /or Water Column supply is not adequate for a BBQ BTU rating of |
| this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ. |
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Burner does not get hot enough | • BBQ needs to be preheated for 10 minutes with a closed lid. Ambient tempera- |
| tures will affect the performance of your BBQ. Always keep lid closed in colder |
| temperatures. |
| • Flow limiting device in regulator has been activated. See section, what is the |
| flow limiting device? |
| • NATURAL GAS MODELS: Installation issues related to incorrect size supply line |
| installed and /or Water Column supply is not adequate for a BBQ BTU rating of |
| this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ. |
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Low or incomplete flame (assuming | • Proper start up and shut down procedure not followed. Flow limiting device has |
burners and Venturi tubes are free and | been activated and requires resetting |
clear of blockages) | • Positive connection not made between tank and manifold. |
| • Positive Vapour lock at coupling nut/LP cylinder connection not made. Discon- |
| nect hose and regulator from LP Cylinder and reconnect correctly. |
| • Flame Tamers (heat plates) are missing or not in position |
| • NATURAL GAS MODELS: Installation issues related to incorrect size supply line |
| installed and /or Water Column supply is not adequate for a BBQ BTU rating of |
| this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ. |
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Too much heat/ Excessive flare up | • Excessive fat in meat |
| • Grease collection plate and grease cup need to be cleaned |
| • Cooking system including flame tamers and cooking grates have a build up of |
| grease that must be removed |
| • Lower casting of the BBQ is clogged with grease |
| • Must reduce cooking temperature according to the type of foods being cooked. |
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