CARE OF YOUR OPENERMAINTENANCE SCHEDULEOnce a Month

•Manually operate door. If it is unbalanced or binding, call a trained door systems technician.

•Check to be sure door opens & closes fully. Adjust limits and/or force if necessary (see Adjustment Steps

1 and 2).

•Repeat the safety reverse test. Make any necessary adjustments (see Adjustment Step 3).

Once a Year

•Oil door rollers, bearings and hinges. The opener does not require additional lubrication. Do not grease the door tracks.

HAVING A PROBLEM? (TROUBLESHOOTING)

1.The opener doesn't operate from either the Door Control or the remote control:

•Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.)

•Have you disabled all door locks? Review installation instruction warnings on page 7.

•Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.

•The garage door spring may be broken. Have it replaced (see page 3 for reference).

2.Opener operates from the remote, but not from the Door Control:

•Is the door control lit? If not, reverse the wires. If the opener runs, check for a faulty wire connection at the control console, a short under the staples, or a broken wire.

•Are the wiring connections correct? Review Installation Step 5, page 10.

3.The door operates from the Door Control, but not from the remote control:

•Is the door push bar flashing? If so, Lock mode is engaged. Make sure it is off by pressing the Lock button for two seconds.

•Program the opener to match the remote control code. (Refer to instructions on the motor unit panel.) Repeat with all Remote.

4. The remote control has short range:

•Change the location of the remote control in your car.

•Check to be sure the antenna on the side or back panel of motor unit extends fully downward.

•Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding.

5. The garage door opens and closes by itself:

•Be sure that all remote control push buttons are off.

•Remove the bell wire from the door control terminals and operate from the remote only. If this solves the problem, the door control is faulty (replace), or there is an intermittent short on the wire between the control console and the motor unit.

•Clear memory and re-program all remote controls.

6. The door doesn't open completely:

•Check power door lock.

•Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door.

7. The door opens but won't close:

•Check cable tension monitor (see Installation Step 4).

•If the opener lights blink, check the safety reversing sensor. See Installation Step 9.

•If the opener lights don’t blink and it is a new installation. See Adjustment Step 2. For an existing installation, see below.

Repeat the safety reverse test after the adjustment is complete.

8.The door reverses for no apparent reason and opener lights don’t blink:

•Check cable tension monitor (see Installation Step 4).

•Is something obstructing the door? Pull the emergency release handle. Operate the door manually. If it is unbalanced or binding, call a trained door systems technician.

•Clear any ice or snow from the garage floor area where the door closes.

•Review Adjustment Step 2.

Repeat safety reverse test after adjustments.

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