Troubleshooting (continued)

Problem

Possible Cause

Prevention/Solution

 

 

 

Burner(s) will not light

PIEZO PUSH-BUTTON AND ROTARY:

 

using ignitor.

Push-button sticks at bottom.

• Replace ignitor.

 

• Rotary knob rotates without clicking.

• Replace knob.

 

• Sparking between ignitor and electrode.

• Inspect wire insulation and proper connection. Replace wires if

 

 

insulation is broken.

 

 

 

Burner(s) will not

• See “GAS ISSUES:” on previous page.

 

match light.

• Match will not reach.

• Use long-stem match (fireplace match).

 

 

• Improper method of match-lighting.

• See “Match-Lighting” section of Use and Care.

 

 

 

Low flame, drop in gas

• Out of gas.

• Check for gas in LP cylinder.

flow.

• Excess flow valve tripped.

• Turn off control and tank knobs, wait 30 seconds, turn tank knob on

 

 

 

slowly, light grill. If flames are still low, turn off control and tank

 

 

knobs and disconnect regulator. Reconnect regulator, turn tank knob

 

 

on slowly, light grill.

 

• Vapor lock at coupling nut/LP cylinder

• Turn off control and tank knobs and disconnect regulator. Reconnect

 

connection.

regulator, turn on tank knob slowly, light grill.

 

 

 

Flames blow out.

• High or gusting winds.

• Turn front of grill to face wind or increase flame height.

 

• Low on LP gas.

• Refill LP cylinder.

 

• Excess flow valve tripped.

• Refer to “Sudden drop in gas flow” above.

 

 

 

Flare-up.

• Grease buildup.

• Clean burners and inside of grill/firebox.

 

• Excessive fat in meat.

• Trim fat from meat before grilling.

 

• Excessive cooking temperature.

• Adjust (lower) temperature accordingly.

 

 

 

Persistent grease fire.

• Grease trapped by food buildup around

• Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position

 

burner system.

and let fire burn out. After grill cools, remove and clean all parts.

 

 

 

Flashback...

• Burner and/or burner tubes are blocked.

• Turn knobs to OFF. Clean burner and/or burner tubes. See burner

(fire in burner tube(s)).

 

cleaning section of Use and Care.

 

 

 

Unable to fill LP

• Some dealers have older fill nozzles

• The worn nozzles don’t have enough “bite” to engage the valve. Try

cylinder.

with worn threads.

a second LP dealer.

 

 

 

473721007 • 25

Page 25
Image 25
Char-Broil 473721007 manual Using ignitor Push-button sticks at bottom Replace ignitor, Replace knob, Insulation is broken