Chauvet 350 user manual General Troubleshooting

General Troubleshooting

Symptom			Possible Cause	Possible Action
		∙ Excessive load on the circuit		∙ Make sure that the total load does not
Circuit breaker or fuse				exceed 80% of the breaker or fuse
keeps blowing				nominal current
		∙ Short circuit along the power lines		∙ Check the power lines and power cords
		∙ No energy on power outlet		∙ Check power outlet
				∙ Change to another outlet
Product does not power	∙		Loose or damaged power cord	∙ Check the power cord
up		∙	Blown fuse	∙ Replace blown fuse with a good one of
				the same type and rating
		∙	Internal problem	∙ Send product for repair
		∙ Wrong starting address on the		∙ Set the correct starting address on the
			product	product
				∙ Use the right fader(s) on the controller
		∙ Wrong DMX personality on the		∙ Set the correct DMX product’s
Product does not			product	personality
				∙ Assign the faders accordingly
respond to DMX
		∙	Wrong polarity setting on the DMX	∙ Change the signal polarity on the
			controller	controller
		∙ Loose or damaged DMX cable		∙ Check the DMX cable before the faulty
				unit
		∙	Internal problem	∙ Send product for repair
		∙ Signal cables are not DMX		∙ Replace non DMX cables with true
			compatible	DMX cables
		∙ Interference with AC or radio		∙ Keep DMX cables away from AC wires
			signals	or radio equipment
Intermittent DMX		∙ DMX cable too long		∙ Install an optically coupled DMX
				amplifier right before the product with
Problems
				intermittent problems
		∙ Too many products connected		∙ Install an optically coupled DMX
				amplifier after unit #32
		∙	Terminator not connected	∙ Install a terminator, as indicated in the
				DMX Primer section.
		If you still experience problems after trying the above solutions, contact
		CHAUVET® Technical Support.

Page 20 of 26 Intimidator™ Spot LED 350 User Manual (Rev. 02)