General Troubleshooting

General Troubleshooting

Symptom

Solution(s)

Applies to

Lights

Foggers

Controllers

Dimmers

& Snow

& Chaser

 

 

 

 

 

Auto shut off

Check fan thermal switch reset

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Beam is very dim or

Clean optical system or replace lamp

9

 

 

 

 

not bright

Check 220/110v switch for proper setting

 

 

 

 

 

Breaker/Fuse keeps

Check total load placed on device

 

 

 

9

 

blowing

 

 

 

 

 

 

Chase is too slow

Check users manual for speed adjustment

9

 

9

9

 

 

 

 

 

 

 

 

Device has no power

Check for power on Mains.

9

 

9

9

 

 

Check device’s fuse. (internal and/or external)

 

 

 

 

 

Fixture is not

Check DMX Dip switch settings for correct addressing

9

 

 

 

 

responding

Check DMX cables

 

 

 

 

 

Check polarity switch settings

 

 

 

 

 

Fixture is on but

Make sure you have the correct audio mode on the

 

 

 

 

 

there is no

control switches. If audio provided via ¼” jack, make

9

 

9

9

 

movement to the

sure a live audio signal exists

 

 

 

 

 

audio

Adjust sound sensitivity knob

 

 

 

 

 

Lamps cuts off

Possible bad lamp or fixture is overheating.

9

 

 

 

 

sporadically

Lamp may be at end of its life.

 

 

 

 

 

Light will not come

Some discharge lamps require a cooling off period

9

 

 

 

 

on after power failure

before the electronics in the fixture can kick start it

 

 

 

 

 

again, wait 5 to 10 minutes before powering up

 

 

 

 

 

Loss of signal

Use only DMX cables

 

 

 

 

 

 

Install terminator

9

9

9

9

 

 

Note: Keep DMX cables separated from power cables

 

 

or black lights.

 

 

 

 

 

Moves slow

Check 220/110v switch for proper setting

9

 

 

 

 

 

 

 

 

 

 

 

No flash

Re-install bulb, may have shifted in shipping

9

 

 

 

 

 

 

 

 

 

 

 

No laser output

Bounce mirror motor may have shifted during shipping,

9

 

 

 

 

 

readjust

 

 

 

 

 

No light output

Check slip ring & brushes for contact

9

 

 

 

 

 

Install bulb

 

 

 

 

 

Call service technician

 

 

 

 

 

Relay will not work

Check reset switch

 

 

 

9

 

 

Check cable connections

 

 

 

 

 

Remote does not

Make sure connector is firmly connected to device

9

9

 

 

 

work

 

 

 

 

 

 

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone

 

 

 

 

 

 

functions do not require additional settings, simply

9

 

 

 

 

 

power the fixture and it will automatically enter into this

 

 

 

 

 

mode

 

 

 

 

 

 

 

 

 

 

 

If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support at the location on the next page.

COLORpalette 2 User Manual

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2008-01-10/13:06

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Chauvet DMX512 user service General Troubleshooting, Applies to

DMX512 specifications

Chauvet DMX512 is a widely used standard in the lighting industry, particularly in theatrical productions, concerts, and events. This protocol facilitates communication between lighting consoles and various lighting fixtures, streamlining the control of lights in a synchronized manner. Understanding its core features, technologies, and characteristics can significantly enhance the capabilities of any lighting designer or technician.

One of the main features of DMX512 is its ability to control multiple devices from a single controller. This is achieved by using a daisy-chaining method where up to 512 channels can be managed over a single network. Each channel can control various parameters of a lighting fixture, such as intensity, color, and movement. The flexibility of DMX512 allows lighting designers to create intricate shows with seamless transitions and effects.

Another crucial aspect of DMX512 is its robust technology that includes differential signaling. This aids in reducing signal interference and ensures that signals can be transmitted over long distances, making it ideal for large venues. The standard operates at a speed of 250 kbaud, providing reliable and fast communication between devices.

Additionally, DMX512 employs a 3-pin or 5-pin XLR connector, commonly found in both commercial and professional lighting systems. This standardization allows for ease of setup and compatibility with various equipment, enhancing the versatility of different lighting rigs.

One of the defining characteristics of DMX512 is its backward compatibility with older lighting technologies, making it an excellent option for venues transitioning from analog to digital controls. Its widespread acceptance means that users can access a plethora of lighting equipment designed to interact with DMX512, ranging from simple par cans to sophisticated moving head fixtures.

Moreover, DMX512 supports a variety of fixture types, including LED lights, fog machines, and intelligent fixtures. This versatility equips lighting designers with a diverse toolbox for creating dynamic visual presentations that can adapt to the needs of their specific projects.

In summary, Chauvet DMX512 is an essential protocol for any lighting professional, offering a combination of extensive control, reliability, and flexibility. Its compatibility with numerous lighting devices, robust signal transmission capabilities, and widespread usage make it a cornerstone of modern lighting design, ensuring that creators can bring their artistic visions to life efficiently and effectively.