For detailed information on Cisco bug IDs, refer to the Bug Toolkit | ( registered customers only) . |
NIC Compatibility and Operation Issues
Disclaimer: Use this table as a guide in order to troubleshoot NIC issues. Consult the NIC vendor for verification and proper resolution of the issue.
Table 11
NIC |
|
|
| |
Model/Manufacture | Symptom | Description | Resolution | |
| ||||
Apple Macintosh | Intermittently loses | Driver versions |
| |
network services | earlier than 2.04 can |
| ||
G3 |
| |||
when the built−in | experience this issue. | Upgrade to driver version | ||
| ||||
| Ethernet interface is | Contact vendor | 2.04 or later. | |
| used. | technical support for |
| |
|
| more information. |
| |
|
|
|
| |
Apple Macintosh, |
|
|
| |
Power Macintosh |
| Apple Speed/Duplex |
| |
G3, and Powerbook | Unable to set speed |
| ||
tool is required to | Download Apple | |||
G3 | and duplex of | |||
manually set | Speed/Duplex tool from | |||
| built−in Ethernet | |||
| speed/duplex of | Apple support website. | ||
|
| |||
Apple Macintosh | interface manually. | Ethernet interface. |
| |
|
| |||
OS with Open |
|
|
| |
Transport 2.5.1 and | Unable to obtain | Upon bootup, | See Apple technical | |
2.5.2 | Macintosh can fail to | |||
DHCP address from | information library | |||
| DHCP server. | obtain IP address | article 25049. | |
Apple Macintosh | In order to | |||
Unable to determine | from DHCP server. |
| ||
Built−In Ethernet | troubleshoot network |
| ||
hardware MAC | connectivity issues, | Contact vendor technical | ||
| ||||
| address. | host MAC address | support. | |
|
| can be required. |
| |
|
|
|
| |
Apple Macintosh |
|
|
| |
Performance Issues | Built−in Ethernet | Concern of maximum | See Apple technical | |
and NuBus | interfaces | data transfer rate | information library | |
| outperform NuBus | possible with the | ||
| article 12000. | |||
|
|
| ||
| Ethernet cards. | built−in Ethernet. | ||
|
| |||
|
| Some NICs can |
| |
|
| operate |
| |
Apple Powerbook |
| out−of−specification, |
| |
| as published in IEEE |
| ||
G3/G4 with Internal | Slow performance |
| ||
802.3. Some |
| |||
NIC | when large file |
| ||
Catalysts are more |
| |||
| transfers are |
| ||
| tolerant of |
| ||
| performed. | Use of external or PC | ||
| out−of−spec NICs | |||
|
| card. Contact Apple | ||
|
| and do not notice any | ||
|
| technical support. | ||
|
| performance | ||
|
|
| ||
|
| degradation. |
| |
|
|
|
| |
Various Apple |
|
|
| |
G3/G4 Laptops and |
|
|
| |
Workstations with |
|
| Upgrade to latest NIC | |
Internal NICs | Slow performance. | Notable slow | driver and load Duplexer | |
| performance. | utility. Verify | ||
|
|
autonegotiation settings.
