Service and Support

The services and support programs described here are available as part of the Cisco Desktop Switching Service and Support solution and are available directly from Cisco Systems® and through resellers.

Service and Support

Features

Benefits

 

 

 

 

Advanced Services

 

 

 

 

 

 

Total Implementation

• Project management

• Supplements existing staff

Solutions (TIS)—Available

• Site survey, configuration deployment

• Ensures that functions meet needs

direct from Cisco

Installation, text, and cutover

• Mitigates risk

 

Packaged Total

Training

 

• Major moves, adds, changes

 

Implementation Solutions

 

• Design review and product staging

 

(Packaged TIS)—Available

 

 

 

 

through resellers

 

 

 

 

 

 

 

Technical Support Services

 

 

 

 

 

 

Cisco SMARTnet® services

Around-the-clock access to software

• Enables proactive or expedited

and Cisco SMARTnet

 

updates

issue resolution

Onsite services—Available

• Web access to technical repositories

• Lowers cost of ownership by using

direct from Cisco

• Telephone support through the Technical

Cisco expertise and knowledge

 

 

Assistance Center

• Minimizes network downtime

Packaged Cisco SMARTnet

• Advance replacement of hardware parts

 

services—Available

 

 

 

through resellers

 

 

 

 

 

 

 

Ordering Information

Model Numbers

Configuration

 

 

WS-C2950-12

• 12 10/100-Mbps ports

 

1-RU standalone, fixed-configuration, managed 10/100-Mpbs switch

 

• Standard Image (SI) Software

 

 

WS-C2950-24

• 24 10/100-Mpbs ports

 

1-RU standalone, fixed-configuration, managed 10/100-Mbps switch

 

• Standard Image (SI) Software

 

 

WS-C2950SX-24

• 24 10/100-Mpbs ports with two fixed 1000BASE-SX uplinks

 

1-RU standalone, fixed-configuration, managed 10/100-Mbps switch

 

• Standard Image (SI) Software

 

 

WS-C2950T-48-SI

• 48 10/100-Mbps ports with two fixed 10/100/1000BASE-T uplinks

 

1-RU standalone, fixed-configuration, managed 10/100-Mbps switch

 

• Standard Image (SI) Software

 

 

WS-C2950SX-48-SI

• 48 10/100-Mbps ports with two fixed 1000BASE-SX uplinks

 

1-RU standalone, fixed-configuration, managed 10/100-Mbps switch

 

• Standard Image (SI) Software

 

 

Cisco Systems, Inc.

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Cisco Systems 2950-12 manual Ordering Information, Service and Support Features Benefits, Model Numbers Configuration