Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco’s customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
•Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.
For a copy of CCO’s Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or cs-rep@cisco.com.
This document is to be used in conjunction with your router installation and configuration guide, the Regulatory Compliance and Safety Information document for your router, and the Cisco IOS configuration guides and command references.
AccessPath, Any to Any, AtmDirector, the CCIE logo, CD-PAC, Centri, the Cisco Capital logo, CiscoLink, the Cisco NetWorks logo, the Cisco Powered Network logo, the Cisco Press logo, ClickStart, ControlStream, DAGAZ, Fast Step, FireRunner, IGX, JumpStart, Kernel Proxy, LoopRunner, MGX, Natural Network Viewer, NetRanger, NetSonar, Packet, PIX, Point and Click Internetworking, Policy Builder, RouteStream, Secure Script, SMARTnet, SpeedRunner, Stratm, StreamView, The Cell, TrafficDirector, TransPath, VirtualStream, VlanDirector, Workgroup Director, and Workgroup Stack are trademarks; Changing the Way We Work, Live, Play, and Learn and Empowering the Internet Generation are service marks; and BPX, Catalyst, Cisco, Cisco IOS, the Cisco IOS logo, Cisco Systems, the Cisco Systems logo, Enterprise/Solver, EtherChannel, FastHub, FastPacket, ForeSight, FragmentFree, IPX, LightStream, MICA, Phase/IP, StrataSphere, StrataView Plus, and SwitchProbe are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.
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