Chapter 7 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

Table 7-4 Port Statistics Area Items (continued)

Item

Description

 

 

Neighbor IP Address

IP address of the neighbor device

 

Note Displays only if the connected device supports

 

Cisco Discovery Protocol (CDP).

 

 

Neighbor Port

Neighbor device port to which the phone is connected

 

Note Displays only if the connected device supports

 

Cisco Discovery Protocol (CDP).

 

 

Related Topic

•Configuring Settings on the Cisco Unified IP Phone, page 4-1

Device Logs

The Device Logs area on a phone’s web page provide information you can use to help monitor and troubleshoot the phone:

•Debug Display area—Provides information that may be useful to the Cisco TAC if you require assistance with troubleshooting.

•Stack Statistics area—Displays information about the phone’s stack tasks. See the “Stack Statistics” section on page 7-16for detailed information.

•Status Messages area—Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. See the “Status Messages” section on page 7-17for detailed information.

Stack Statistics

The Debug Display area on a phone’s web page displays information about the phone’s stack tasks. This information may be useful to Cisco Technical Assistance Center personnel if you require assistance with troubleshooting.

To display the Stack Statistics area, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 7-2, and then click the Stack Statistics hyperlink.

 

Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)

7-16

OL-8555-02

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Cisco Systems 7960G manual Device Logs, Stack Statistics
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7960G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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