Line and Call Icons

The difference between lines and calls is as follows:

Lines—Each corresponds to a directory number that others can use to call you. Your phone can support up to eight lines.

To see your phone lines, look at the right side of your touch screen. You have as many lines as you have directory numbers

and phone line icons: .

Calls—Each line can support multiple calls. By default, your phone supports two connected calls per line. Only one call can be active at any time; other calls are automatically placed on hold.

Your phone displays icons to indicate the line and call state.

Icon

Line or call state

Description

 

 

 

 

On-hook line

No call activity on this line.

 

 

 

 

Off-hook line

You are dialing a number or an outgoing call is ringing.

 

 

 

 

Connected call

You are connected to the other party.

 

 

 

 

Ringing call

A call is ringing on one of your lines.

 

 

 

 

Call on hold

You have put the call on hold.

 

 

 

 

Remote-in-use

Another phone that shares your line has a connected call.

 

 

 

 

Authenticated call

See the “Making and Receiving Secure Calls” section on page 14.

 

 

 

 

Encrypted call

See the “Making and Receiving Secure Calls” section on page 14.

 

 

 

 

Idle line (BLF)

See the “Using BLF to Determine a Line State” section on page 15.

 

 

 

 

Busy line (BLF)

See the “Using BLF to Determine a Line State” section on page 15.

 

 

 

2Operating Your Phone

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Note The following procedures may require you to enter information using the keypad. Press the backspace (<<) soft key to erase digits that were entered incorrectly.

Placing a Call—Basic Options

To place a call using the handset, pick up the handset and enter a number.

To place a call using the speakerphone, press and enter a number.

To place a call using a headset, press and enter a number. Or, if is lit, press New Call and enter a number.

To redial a number, press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls.

To place a call while another call is active (using the same line), use the following procedure:

1.Press Hold.

2.Press New Call.

3.Enter a number.

To dial from a call log, use the following procedure:

1.Choose > Missed Calls, Received Calls, or Placed Calls.

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Cisco Systems 7970G, 7971G manual Line and Call Icons, Placing a Call-Basic Options