Chapter 3 Troubleshooting

Problems During First Startup

Problems During First Startup

Table 3-1lists problems that could occur the first time you turn on the router.

Table 3-1 Problems During First Startup

Symptom

Problem

Solutions

 

 

 

All LEDs,

No power to router

Perform the following tasks:

including OK

 

 

1.

Make sure that all connections to and from the power

LED, are off.

 

 

 

 

 

supply are secure.

 

 

 

 

 

 

 

2.

Make sure that the power outlet has power.

 

 

 

3.

Make sure that the power switch is set to ON.

 

 

 

4.

If the problem continues, the power supply might be

 

 

 

 

faulty. Contact your Cisco reseller.

 

 

 

No connection to

A cable-related

Perform the following tasks:

Ethernet device.

problem:

1.

To make sure that you have cabled the device

(Ethernet 1 LED is

 

 

Improperly

 

correctly, see the “Connecting a Terminal or PC to

off.)

 

 

connected cable

 

the Router’s Console Port (Optional)” section on

 

 

 

 

Damaged cable

 

page 2-12.

 

 

 

 

 

 

2.

Make sure that the connectors at both ends of the

 

 

 

 

cable are securely seated.

 

 

 

3.

Make sure that the cable is not physically damaged.

 

 

 

 

If it is damaged, order another cable from Cisco or

 

 

 

 

replace it with a similar cable.

 

 

 

No connection to

Wrong cable

To make sure that you are using the correct cable,

ADSL link. (The

 

 

 

see Appendix A, “Specifications and Cables.”

CD LED on the

 

 

 

 

front panel is off

 

 

 

 

for a long time.)

 

 

 

 

 

 

 

 

 

 

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Cisco Systems 96 manual Problems During First Startup, Symptom Problem Solutions

96 specifications

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