Chapter 3 Troubleshooting

 

 

Problems After Router Is Running

 

Table 3-1 Problems During First Startup (continued)

 

 

 

 

Symptom

Problem

Solutions

 

 

 

 

No connection to

Improperly connected

Make sure that you have connected the ADSL cable

ADSL link. (The

cable

properly. See the “Connecting an ADSL Line”

CD LED on the

 

section on page 2-10.

front panel is off

 

Make sure that the ADSL port is connected to the

for a long time.)

 

 

correct port on the ISDN splitter.

 

 

 

 

Make sure that the connectors at both ends of the

 

 

cable are securely seated.

 

 

 

 

Problems After Router Is Running

Table 3-2lists problems that could occur after the router has been up and running.

Table 3-2 Problems After Router Is Running

Symptom

Problem

Solutions

 

 

 

Problems with Ethernet

A cable-related

Make sure that the Ethernet port is not

connection. (Ethernet LED

problem:

configured to be administratively down.

1, 2, 3, or 4 is off or

Disconnected cable

Make sure that the device connected to

blinking.)

Damaged cable

the Ethernet port is connected, powered

 

 

on, and properly configured.

 

 

 

 

 

 

Make sure that the connectors at both

 

 

 

ends of the cable are secure.

 

 

 

Make sure that the cable is not physically

 

 

 

damaged. If it is damaged, order another

 

 

 

cable from Cisco Systems or replace it

 

 

 

with a similar cable.

 

 

 

 

 

 

Cisco 836 Router and SOHO 96 Router Hardware Installation Guide

 

 

 

 

 

 

78-15281-02

 

 

3-53

 

 

 

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Cisco Systems 96 manual Problems After Router Is Running, Section on

96 specifications

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