Contents
E F T D r a ft - C I S CO CO N F I D E N T I A L
C H A P T E R 10 | Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone | |
| Model Information Screen | |
| Status Menu |
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| Status Messages Screen | |
| Ethernet Statistics Screen | |
| WLAN Statistics Screen |
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| Call Statistics Screen |
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| Video Statistics Screen | ||||
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| Current Access Point Screen | ||||
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| Monitoring the Cisco Unified IP Phone Remotely | ||||
C H A P T E R | 11 | |||||
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| Accessing the Web Page for a Phone | ||||
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| Enabling and Disabling Web Page Access | ||||
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| Configuring the Cisco Unified IP Phone to use HTTP/HTTPS Protocols | ||||
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| Device Information |
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| Network Setup |
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| Network Statistics |
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| Device Logs |
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| Streaming Statistics |
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| Troubleshooting and Maintenance |
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C H A P T E R | 12 | |||||
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| Resolving Startup Problems |
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| Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process | ||||
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| Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications | ||||
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| Manager |
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Identifying Error Messages |
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Checking Network Connectivity |
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Verifying TFTP Server Settings |
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Verifying IP Addressing and Routing |
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Verifying DNS Settings |
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Cisco CallManager and TFTP Services Are Not Running | |||
Creating a New Configuration File |
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Registering the Phone with Cisco Unified Communications Manager | |||
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address | |||
Cisco Unified IP Phone Resets Unexpectedly |
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Verifying the Physical Connection |
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Identifying Intermittent Network Outages |
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Verifying DHCP Settings |
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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
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