Obtaining Technical Assistance

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

 

 

Cisco 12010, Cisco 12410, and Cisco 12810 Router Unpacking Instructions

 

 

 

 

 

 

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Cisco Systems Cisco 12410, Cisco 12810, Cisco 12010 manual Submitting a Service Request

Cisco 12010, Cisco 12810, Cisco 12410 specifications

Cisco Systems has consistently been at the forefront of networking technology, and its range of routers is no exception. Among its prestigious offerings are the Cisco 12410, Cisco 12810, and Cisco 12010 routers. These data center routers are designed to cater to the needs of service providers and large enterprises, ensuring high performance, scalability, and reliability.

The Cisco 12410 router is built on a robust architecture, offering exceptional throughput capabilities. It supports a versatile network framework and is equipped with advanced features such as multi-protocol support, enabling it to cater to various networking environments. The router's high-density 10 Gigabit Ethernet interface ensures that service providers can efficiently manage large volumes of data traffic while minimizing latency. With its modular design, the Cisco 12410 allows for seamless upgrades and scalability, accommodating future growth in network demands.

In terms of technology, the Cisco 12810 takes things a step further, providing even higher performance and capacity. It is designed to support more demanding services and applications, such as video streaming and cloud computing. The Cisco 12810 features integrated security protocols, ensuring data integrity and protection against potential threats. Its power-efficient design reduces operational costs and environmental impact, making it a smart investment for service providers looking to optimize their network infrastructure.

The Cisco 12010 router serves as a reliable option for organizations seeking robust performance with a smaller footprint. It is ideal for medium to large enterprises looking to enhance their networking capabilities without overwhelming their resources. The 12010 offers advanced traffic engineering features, enabling intelligent routing and load balancing across networks. Furthermore, its support for MPLS (Multi-Protocol Label Switching) facilitates efficient data transmission across heterogeneous networks.

Collectively, these Cisco routers combine powerful performance with sophisticated networking technologies. They support advanced features such as Quality of Service (QoS), which ensures priority for critical applications, and IPv6 readiness, preparing organizations for future internet expansion. Additionally, all three models benefit from Cisco's extensive security portfolio, enhancing overall network resilience.

In summary, Cisco's 12410, 12810, and 12010 routers exemplify cutting-edge technology in networking. With their high performance, modularity, and comprehensive support for advanced protocols, they provide the foundation needed for modern networking environments. These routers are tailored to meet the evolving requirements of service providers and enterprises, ensuring they remain competitive in an increasingly data-driven landscape.