Calling features

Monitoring and Recording

Monitoring and Recording

The Monitoring and Recording feature allows you to monitor and record calls. Your system administrator enables this feature, which can be set up for automatic recording of all calls or recording of calls on an individual call basis.

You can start or stop a recording by pressing the Record softkey on your phone.

Users might receive audible alerts during call monitoring and recording. By default, the person who monitors and records the call does not receive an audible alert.

Secure monitoring and recording is also available. For details on this aspect of the feature, contact your system administrator.

Multiple calls per line

The conference station has a single line and supports a maximum of six calls. Unless you are in a conference, only one call can be connected at any time; other calls are automatically placed on hold.

Multiple incoming calls

If there is a second incoming call on the line, while the first call rings, a navigable incoming call list window displays on the screen. The call list window updates automatically if there are additional incoming calls, or if an incoming call is cancelled.

Call ended on line with multiple calls

If there are multiple calls on the line when a call completes, the next call in the call list gains focus.

Outbound call maximum

The conference station supports a maximum of 6 outbound calls.

Answer second call on same line

Procedure

To answer a second call on your conference station line, press Answer.

Any active call is placed on hold, and the second call is answered.

Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0

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Cisco Systems CP8831DCK9, CP8831K9, CPMICWIREDS manual Monitoring and Recording, Multiple calls per line
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CP8831K9, CP8831DCK9, CPMICWIREDS specifications

Cisco Systems has long been a leader in networking and communication technologies, providing a wide range of products designed to enhance collaboration and streamline business communication. Two notable products in its collection are the Cisco Unified IP Phone 8831 (CP8831DCK9) and the Cisco Unified IP Phone 8831 (CP8831K9). These devices are designed to cater to the needs of modern enterprises seeking reliable, high-quality communication solutions.

The Cisco CP8831DCK9 is a wireless conference phone known for its superior audio quality and flexibility. This model employs Cisco's cutting-edge Wideband Audio technology, which ensures crystal-clear sound during voice calls. It is designed specifically for conference rooms, enabling teams to communicate effectively regardless of their physical location. One of the key features of the CP8831DCK9 is its support for both local and cloud-based services, making it an adaptable choice for businesses that employ a hybrid communication model.

The CP8831K9, on the other hand, is a wired version of the same phone, offering many similar features with the added reliability of a wired connection. This model still retains the impressive audio quality and clarity that users have come to expect from Cisco devices. The CP8831K9 is particularly well-suited for environments where mobility is less of a concern, such as executive offices or workstations where a fixed connection enhances performance.

Both models feature an intuitive user interface, complete with a large display that provides easy access to contacts, call logs, and a variety of functions. They support multiple user profiles, allowing for a customized experience for different users throughout the organization. Additionally, these phones are equipped with advanced security protocols to ensure that calls are protected against eavesdropping, an increasingly crucial feature in today's business landscape.

In terms of connectivity, both models support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power outlets. They are compatible with Cisco's unified communications solutions, making them ideal for organizations looking to integrate voice, video, and data services seamlessly.

In summary, Cisco's CP8831DCK9 and CP8831K9 deliver outstanding performance, advanced features, and robust security, positioning them as excellent choices for enterprises that prioritize effective communication in their operations. Whether opting for wireless or wired solutions, organizations can rely on Cisco technology to facilitate seamless and effective collaboration.
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