Cisco Systems H.323/SIP manual Echo

Models: H.323/SIP

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Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1

Troubleshooting Audio Problems

Echo

Possible Cause—The caller is using a low-quality headset with Cisco IP phone.

Corrective Action—Reduce the speaker volume to a volume that is comfortable but not loud enough to cause feedback from the microphone back to the other end of the call.

Corrective Action—Use a headset that is approved by Cisco Systems.

Possible Cause—Cisco IP phone audio settings need adjustment.

Corrective Action—Lower the volume. Voice quality degrades if the volume on a Cisco IP phone is set to maximum.

Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1

 

OL-6571-02

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Cisco Systems H.323/SIP manual Echo