Chapter 35 Cisco Unified IP Phone Services

Cisco Unified IP Phone Service Configuration Checklist

After you provision the phone services, you can perform the following tasks:

Assign the service to phones, that is, if the service is not marked as an enterprise subscription

Provision the phone service as a speed dial (service URL button) on the phone, that is, if the service is not marked as an enterprise subscription

Users can log on to the Cisco Unified CM User Options and subscribe to these services for their Cisco Unified IP Phones; that is, as long as these IP phone services are not classified as enterprise subscriptions.

Table 35-1provides a checklist to configure Cisco Unified IP Phone services. For more information, see the “Where to Find More Information” section on page 35-6.

Table 35-1

Cisco Unified IP Phone Service Configuration Checklist

 

 

 

Configuration Steps

Related procedures and topics

 

 

 

Step 1

Provision the Cisco Unified IP Phone Service, including the list

Configuring an IP Phone Service, Cisco

 

of parameters that personalize the service. (Device > Device

Unified Communications Manager

 

Settings > Phone Service)

Administration Guide

 

Cisco-provided default services display in the Find and List

Installation/Upgrade Considerations for IP

 

Phone Services Configuration window after a Cisco Unified

Phone Services, page 35-4

 

Communications Manager installation or upgrade. If you want to

Configuring an IP Phone Service Parameter,

 

do so, you can update these services. If you update these services,

Cisco Unified Communications Manager

 

you may need to update the Service Provisioning drop-down list

Administration Guide

 

box.

To determine the parameters for your IP

 

 

 

 

phone service, refer to the documentation that

 

 

supports your IP phone service.

 

 

 

Step 2

Configure the Service Provisioning drop-down list box.

This drop-down list box displays in the

 

How you configure this setting depends on the phone models that

Enterprise Parameter Configuration window

 

are in your network. If all phone models in your network can

(System > Enterprise Parameter), in the

 

Common Phone Profile window (Device >

 

parse the service configuration information from the phone

 

Device Settings > Common Phone Profile),

 

configuration file, you can choose Internal. If you have phone

 

and in the Phone Configuration window

 

models in your network that cannot parse the service

 

(Device > Phone).

 

configuration information from the phone configuration file,

 

 

 

choose Both.

Common Phone Profile Configuration

 

Choosing Both allows you to support phones that can parse the

Settings, Cisco Unified Communications

 

Manager Administration Guide

 

service information from the phone configuration file and phone

 

models that can only obtain the service information from a

 

 

service URL; some phone models, for example, the Cisco Unified

 

 

IP Phone 7960, can only obtain the service information from a

 

 

service URL; to support all phone models in your network,

 

 

choose Both.

 

 

 

 

 

Cisco Unified Communications Manager System Guide

35-2

OL-21853-01

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Cisco Systems OL-21853-01 manual Configuration Steps Related procedures and topics, 35-2