Preface

Obtaining Technical Assistance

solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

 

 

Cisco IPICS Server Installation Guide

 

 

 

 

 

 

OL-8155-01

 

 

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Cisco Systems OL-8155-01 manual Definitions of Service Request Severity, Xvii
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OL-8155-01 specifications

Cisco Systems OL-8155-01 is a vital component in the landscape of networking and IT infrastructure, designed for high performance and reliability in a variety of applications. This model is a part of Cisco's extensive offerings tailored for enterprise-level networking solutions, ensuring that organizations can effectively manage their networks to meet increasing demands.

One of the main features of the OL-8155-01 is its robust support for virtualization technologies. It provides an integrated platform that allows businesses to deploy virtual machines with ease. This capability is crucial as companies increasingly migrate to cloud-based services and seek to optimize their existing resources. The model supports various hypervisors, thereby offering flexibility in deployment scenarios.

Another standout characteristic of the OL-8155-01 is its advanced security features. Built with Cisco’s renowned security protocols, it helps safeguard sensitive data against cyber threats. The inclusion of features such as encryption and identity management allows organizations to maintain compliance with industry regulations while ensuring that their networks are protected from unauthorized access.

The OL-8155-01 is also designed with high availability in mind. It includes redundant components and failover capabilities that make sure network uptime is maximized. Organizations can rely on this system to keep their operations running smoothly, even in the event of hardware failures or unexpected disruptions.

In terms of connectivity, the OL-8155-01 supports a wide range of network interfaces, enabling seamless integration with existing network infrastructure. This versatility is essential for businesses that require flexibility in their networking solutions, as it allows for easy scaling and adaptation to changing business needs.

Performance is another critical area where the OL-8155-01 excels. It is engineered to handle high volumes of traffic, making it ideal for data-intensive applications such as video conferencing, online collaboration tools, and large-scale data analysis. The model's ability to maintain speed and efficiency under load is a significant advantage for organizations that rely heavily on data transmission.

In summary, Cisco Systems OL-8155-01 stands out with its combination of virtualization support, advanced security measures, high availability, versatile connectivity options, and robust performance capabilities. These features make it a compelling choice for enterprises looking to enhance their networking infrastructure and support their digital transformation initiatives. As businesses navigate the complexities of modern IT environments, the OL-8155-01 offers a solid foundation for achieving their networking goals.
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