Using Basic Phone Functions

3

 

Using Hold and Resume

 

 

 

 

 

Techniques to place a call without dialing a number:

•Press Redial to dial the last number.

•If you have configured speed dials, press the assigned speed dial code and then press AbbrDial.

•To answer a call that is ringing on another phone in the phone system, press Pickup. Then enter the extension number of the ringing phone.

NOTE You also can place a call by choosing a number from a directory or from the Call History. See Using the Local Directory, page 34 and Using the Call History Lists, page 35.

Using Hold and Resume

To put a call on hold, press the Hold button. A series of beeps or music on hold plays for the caller to indicate that the call is on hold.

To resume the call, press the flashing red line button for the call. (On the SPA502G, press the Resume softkey.) If you have multiple calls, all calls are put on hold except the active call.

If you are on a call and another call comes in, press the flashing red line button or press the Hold button to place the call on hold and answer the incoming call. To resume the first call, press the line button for the call or select it using the Up or Down navigation button and press the Resume softkey (SPA502G).

Using Mute

When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset.

•To toggle Mute on: Press the Mute button. The LED is lit.

•To toggle Mute off: Press the lit Mute button.

Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP)

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Cisco Systems SPA50X manual Using Hold and Resume, Using Mute, Techniques to place a call without dialing a number
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SPA50X specifications

Cisco Systems SPA50X is a series of advanced VoIP (Voice over Internet Protocol) phones designed to meet the needs of small to medium-sized businesses. These phones combine robust features, reliable performance, and versatility, making them the ideal choice for modern communication environments. The SPA50X series includes models such as SPA504G, SPA508G, and SPA509G, each tailored to different user requirements while maintaining a high standard of quality and performance.

One of the standout features of the SPA50X series is its support for high-definition (HD) audio. This technology enhances voice clarity and reduces background noise, allowing for a more natural conversation, which is especially beneficial in busy office settings. The phones are equipped with multiple audio codecs, enabling seamless communication and optimal audio quality under varying network conditions.

The SPA50X series includes a range of models with multiple lines and features to cater to diverse communication needs. For instance, the SPA504G model supports up to four concurrent calls and features a backlit display, while the SPA508G offers advanced capabilities with its enhanced line support, making it suitable for power users and receptionists. The SPA509G is specifically designed as a dedicated conference phone, facilitating collaboration and discussions in larger meeting spaces.

Flexibility is another vital characteristic of the SPA50X series. The phones support a wide array of deployment options, including cloud-based VoIP services and traditional telephony systems. This adaptability makes them an excellent fit for organizations transitioning from on-premise solutions to cloud-based infrastructures. The SPA50X series also features an intuitive user interface, allowing users to navigate settings and features easily.

Security is paramount in today’s digital age, and Cisco has integrated multiple security measures within the SPA50X series. These include encrypted communications, secure provisioning, and various authentication methods, ensuring that sensitive information remains protected. Additionally, the phones are designed to work seamlessly with Cisco Unified Communications Manager and other contact center solutions, providing businesses with a comprehensive communication platform.

Overall, Cisco Systems SPA50X provides a blend of technology, functionality, and security tailored to meet the evolving needs of modern businesses. Its features, including HD audio, flexible deployment options, and robust security protocols, make it an excellent investment for any small to medium-sized organization looking to enhance their communication capabilities. With the SPA50X series, businesses can enjoy heightened productivity, effective collaboration, and an improved overall communication experience.
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