Using the Web Interface

This chapter explains how to use Cisco Unified Communications Manager Express (Cisco Unified CME) to configure features for your phone.

•Logging In to the Web Interface, on page 46

•Configuring Speed Dials and Fast Dials, on page 47

•Changing Your Password and PIN, on page 49

•Setting Up Voice Mail Notifications, on page 49

Logging In to the Web Interface

When your phone is connected to a Cisco Unified Communications 500, you can use Cisco Unified CME in a web browser. Use Internet Explorer version 6 to access the web pages. You can use a computer that is connected directly to the phone.

STEP 1 Start Internet Explorer and enter the URL for Cisco Unified CME.

NOTE The default address is http://10.1.10.1, but your system administrator may change this setting. You can check your CME server address by pressing the Setup button and then choosing Settings > Network Configuration.

Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP)

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Cisco Systems SPA50X manual Using the Web Interface, Logging In to the Web Interface

SPA50X specifications

Cisco Systems SPA50X is a series of advanced VoIP (Voice over Internet Protocol) phones designed to meet the needs of small to medium-sized businesses. These phones combine robust features, reliable performance, and versatility, making them the ideal choice for modern communication environments. The SPA50X series includes models such as SPA504G, SPA508G, and SPA509G, each tailored to different user requirements while maintaining a high standard of quality and performance.

One of the standout features of the SPA50X series is its support for high-definition (HD) audio. This technology enhances voice clarity and reduces background noise, allowing for a more natural conversation, which is especially beneficial in busy office settings. The phones are equipped with multiple audio codecs, enabling seamless communication and optimal audio quality under varying network conditions.

The SPA50X series includes a range of models with multiple lines and features to cater to diverse communication needs. For instance, the SPA504G model supports up to four concurrent calls and features a backlit display, while the SPA508G offers advanced capabilities with its enhanced line support, making it suitable for power users and receptionists. The SPA509G is specifically designed as a dedicated conference phone, facilitating collaboration and discussions in larger meeting spaces.

Flexibility is another vital characteristic of the SPA50X series. The phones support a wide array of deployment options, including cloud-based VoIP services and traditional telephony systems. This adaptability makes them an excellent fit for organizations transitioning from on-premise solutions to cloud-based infrastructures. The SPA50X series also features an intuitive user interface, allowing users to navigate settings and features easily.

Security is paramount in today’s digital age, and Cisco has integrated multiple security measures within the SPA50X series. These include encrypted communications, secure provisioning, and various authentication methods, ensuring that sensitive information remains protected. Additionally, the phones are designed to work seamlessly with Cisco Unified Communications Manager and other contact center solutions, providing businesses with a comprehensive communication platform.

Overall, Cisco Systems SPA50X provides a blend of technology, functionality, and security tailored to meet the evolving needs of modern businesses. Its features, including HD audio, flexible deployment options, and robust security protocols, make it an excellent investment for any small to medium-sized organization looking to enhance their communication capabilities. With the SPA50X series, businesses can enjoy heightened productivity, effective collaboration, and an improved overall communication experience.

Contents

User Guide Cisco Systems, Inc. All rights reserved Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Contents Using Advanced Phone Features Using the Web Interface Appendix a Where to Go From Here Getting Started About This Document Organization Where to Go From Here Overview of the Cisco Small Business Pro IP PhonesAppendix a Screen Understanding Your Phone’s Lines and Buttons Caring for Your PhonePhone Components Navigation Phone Feature Description Phone Components Calls section on Softkey Buttons Button Function Using Keypad Shortcuts Installing Your Phone Before You Begin Phone Connections Phone Connections Connecting the Handset Installing the Stand Optional Mounting the Phone to the Wall Optional MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Connecting the Power Reverse the Handset Retention Tab Connecting Your Phone to the Network Connecting the Phone to the Wireless Network Connecting a PC to Your Phone Optional Connecting Wired and Wireless Headsets Optional Verifying Phone Startup Upgrading Your Phone’s Firmware Using Basic Phone Functions Using Phone Hardware and Accessories Using the SpeakerphoneUsing the Headset with Your IP Phone Using Basic Phone Functions Adjusting Call Volume and Muting Adjusting Call VolumeAdjusting the Ringer Volume Using Mute Using Hold and Resume Using MuteTechniques to place a call without dialing a number Ending a Call Transferring CallsPerforming an Attended Transfer SPA502G, SPA504G, SPA508G, SPA509G Redialing a Number SPA501G Viewing and Returning Missed Calls Select Call History Select Missed Calls Setting Do Not Disturb Forwarding All Calls to Another NumberForwarding All Calls Picking Up a Call from Another Extension Using the Local Directory Placing a Three-Way Conference Call Using the Call History Lists Using the Call History ListsScroll to Local Directory and press Select Accessing Voicemail Deleting All Numbers from the Placed Calls List Interface. See Configuring Speed Dials and Fast Dials, on Creating Speed Dials Adding and Using Speed Dials Using Advanced Phone FeaturesScroll to Speed Dial Buttons and press Select Scroll to the entry that you want to delete Monitoring/Accessing Another Phone from Your Phone Customizing Your LCD ScreenChanging the LCD Screen Contrast Scroll to Screen Contrast and press Select Setting the Back Light Timer Configuring the Phone Screen SaverScroll to Back Light Timer and press Select Scroll to Screen Saver Mode and press Select Scroll to Screen Saver Mode Press Activate Updating Your Ring ToneTurning on the Screen Saver Immediately Scroll to Screen Saver Wait Time and press Edit Using the Interactive Voice Response Menu on the SPA501G Advanced Procedures for Technical Support Personnel Rebooting, Restarting, and Resetting a PhoneStatus Information and Statistics Using Advanced Phone Features Using the Web Interface Logging In to the Web Interface Configuring Speed Dials and Fast Dials Using the Web Interface Changing Your Password and PIN Setting Up Voice Mail Notifications Setting Up Voice Mail Notifications Product Resources Resource Location Related Documentation Document Title Description Intended Audience