The situation during various errors is shown below.

The LCD’s top line is the type of error, the bottom line is the remedy. Scroll through messages that are longer than 16 characters.

FEED

Status

Message

LED

Backlight

Buzzer*2

 

 

 

 

 

Paper near-end

PAPER LOW

Orange

 

 

 

 

 

Paper-end

Paper end

Red

Red

Yes

 

Please replace paper roll.

 

 

 

 

 

 

 

 

Front cover open

Front cover open

Red

Yes

 

Please close front cover.

 

 

 

 

 

 

 

 

Paper cover open

Paper cover open

Red

Yes

 

Please close paper cover.

 

 

 

Cutter locked

Cutter lock

Red

Red

Yes

 

Open paper cover & remove jam.

 

 

 

 

 

 

 

 

 

Cutter lock

Red

Red

Yes

 

Then close paper cover

 

 

 

 

 

 

 

 

Black mark error

Black mark error

Red

Red

Yes

 

Please check paper

 

 

 

Print head hot

Head overheat

Orange

 

Please wait, will continue

 

 

 

 

 

 

 

 

Memory error

Memory Error

Red

Red

Yes

 

 

 

 

 

Print head error

Head Error

Red

Red

Yes

 

Please contact your dealer

 

 

 

 

 

 

 

 

Motor error

Motor Error

Red

Red

Yes

 

Please contact your dealer

 

 

 

Low-voltage error

L Voltage Error

Red

Red

Yes

 

Please contact your dealer

 

 

 

 

 

 

 

 

High-voltage error

H Voltage Error

Red

Red

Yes

 

Please contact your dealer

 

 

 

 

 

 

 

 

Cash drawer voltage

Drawer Error

Red

Red

Yes

error

Please contact your dealer

 

 

 

Waiting for macro to

execute *1

 

 

 

 

 

 

 

 

 

Notes:

 

 

 

 

*1: LED may light while macro is executing.

*2: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.

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