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Troubleshooting
In general, refer any service problems to your Classé dealer. Before contacting your dealer, however, check to see if the problem is listed here. If it is, try the suggested solutions. If none of these solves the problem, contact your Classé dealer.
1My disc is skipping.
✓Gently clean the disc itself using a damp, soft cloth, wiping along the radius of the disc rather than around the circumference. (Cleaning discs in the manner minimizes the chance of damaging the disc.)
✓The disc itself may already be damaged. Try several other discs, to see whether the problem is widespread or limited to a particular disc.
2There is no sound and the Standby LED is not lit.
✓Ensure the player is plugged into the AC mains, and that the AC mains are operating normally.
✓Check that the main power switch on the rear of the unit is on.
✓Your display may be set to timeout, and the
✓Unplug the unit for at least thirty seconds and then plug it in again; try powering it up. (Sometimes a brownout or
✓Verify that the AC mains is not out of range. The unit will automatically attempt to protect itself from improper AC mains voltages by not powering up.
✓If none of these solutions work, please consult your Classé dealer for assistance. There are no
3.A disc was inserted, but the machine rejected it and asked for another disc to be inserted.
✓Check that the disc is compatible with your unit. The
✓Ensure that the disc surface is clean, and try reinserting it.
✓Check that the label side of the CD is facing up.
4.The disc is spinning but there is no sound in one or both channels.
✓Check that both interconnect cables are properly connected between the outputs of the
✓Ensure that the preamplifier/amplifier units being used are properly configured. (You may need to consult those units’ owner’s manuals for more information.)
