Product Service Questions

Customer Assistance

Product Service

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For any questions about operating or installing this new Cobra product, or if parts are missing…PLEASE CALL COBRA FIRST…do not return this product to the store. See customer assistance on page A1.

For Products Purchased in the U.S.A.

If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra factory. It will be necessary to furnish the following to have the product serviced and returned.

1)For warranty repair include a copy of the original sales receipt. If you send the original receipt, it cannot be returned.

2)Send the entire product.

3)Enclose a detailed description of the problem along with the name and address of where the product is to be returned.

4)Pack radio securely to prevent damage in transit. If possible, use the original packing material.

5)Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to Cobra Factory Service:

Cobra Electronics Corporation 6500 West Cortland Street Chicago, Illinois 60707 U.S.A.

6)If the radio is under warranty, it will be repaired or exchanged depending on the model.

Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.

For Products Purchased Outside the U.S.A.

Please contact your local dealer for product service information.

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Cobra Electronics CXR925 owner manual Product Service, For Products Purchased in the U.S.A
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CXR925 specifications

Cobra Electronics CXR925 is a well-regarded choice in the realm of two-way radios, particularly for those seeking reliable communication during outdoor activities, road trips, or even for professional use. This versatile two-way radio operates on the FRS/GMRS band and boasts an impressive range, making it a favorite among users who require reliable, long-distance communication.

One of the standout features of the CXR925 is its extended communication range, which can reach up to 35 miles under optimal conditions. This capability is facilitated by the inclusion of a powerful 5-watt output, allowing users to maintain clear communication even in challenging environments. The radios are equipped with 22 channels and 121 privacy codes, ensuring numerous combinations for private communication, minimizing interference from other users.

The CXR925 also incorporates advanced technologies that enhance user experience and reliability. The radio features a VOX (Voice Activated Transmission) capability, enabling hands-free operation, which is particularly useful for users engaged in activities such as hiking or cycling where having hands free is essential. Additionally, the unit comes with a built-in NOAA Weather Radio with alerts, keeping users informed of severe weather conditions, an essential feature for outdoor enthusiasts.

Durability is another key characteristic of the CXR925. Its rugged construction ensures that it can withstand the rigors of outdoor use, making it ideal for camping, hiking, and other adventures where durability is a priority. The device is designed to be weather-resistant, adding an extra layer of protection during inclement weather.

Ease of use is evident in the intuitive design of the CXR925. The large LCD display is backlit, making it easy to read in low-light conditions. The straightforward button layout allows users to navigate through settings and channels quickly.

Lastly, the CXR925 is equipped with rechargeable batteries, which not only provide extended usage time but also contribute to a more environmentally friendly alternative to disposable batteries. The included charging dock adds convenience, ensuring that your radios are always ready for use.

In summary, Cobra Electronics CXR925 stands out for its robust features, advanced technologies, and user-friendly design, making it an excellent choice for anyone in need of a dependable two-way communication device. Whether for recreational purposes or professional requirements, the CXR925 delivers reliable performance in a variety of scenarios.
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