TROUBLESHOOTING
If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.
Address
Coby Electronics Technical Support
Maspeth, NY 11378
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
There is no power to the device.
Ensure that the power cord is securely connected to the unit and the proper wall outlet.
Ensure that the voltage selector has been set properly (110V or 220V).
The device does not play.
Moisture may have condensed inside the player. Remove the disc and leave the player on for
There is no sound.
Ensure that the speaker connections are secure and correct. Try adjusting the volume.
Ensure that the player is in the proper mode (CD, Aux, Radio). Ensure that headphones are not connected to the unit.
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