Manuals / COBY electronic / Home Audio / Stereo System

COBY electronic CX-CD377 Troubleshooting, Address, Phone, There is no power to the device

Models: CX-CD377

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TROUBLESHOOTING

TROUBLESHOOTING

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address

Coby Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email

techsupport@cobyusa.com

Web

www.cobyusa.com

Phone

800-727-3592: Mon–Fri, 8:00AM–11:00PM EST Saturdays, 9:00AM–5:30PM EST

718-416-3197: Mon–Fri, 8:00AM–5:30PM EST

There is no power to the device.

Ensure that the power cord is securely connected to the unit and the proper wall outlet.

Ensure that the voltage selector has been set properly (110V or 220V).

The device does not play.

Moisture may have condensed inside the player. Remove the disc and leave the player on for 1-2 hours and then try again.

There is no sound.

Ensure that the speaker connections are secure and correct. Try adjusting the volume.

Ensure that the player is in the proper mode (CD, Aux, Radio). Ensure that headphones are not connected to the unit.

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COBY electronic CX-CD377 Troubleshooting, Address, Phone, There is no power to the device, The device does not play

Contents

CX-CD377 Micro CD Player Stereo System with AM/FM TunerCX-CD377 PRECAUTIONSFor Customer Use Model NoON CONDENSATION PRECAUTIONSON PLACEMENT ON PROTECTION AGAINST LASER ENERGY EXPOSURECoby Electronics Corporation IMPORTANT SAFETY INSTRUCTIONSPage Page IMPORTANT SAFETY INSTRUCTIONS12.Grounding or Polarization This product may be equipped with a polarized alternating-currentline plug that has one blade wider than the other. This plug will only fit into the power outlet in one direction Coby Electronics Corporation IMPORTANT SAFETY INSTRUCTIONSNever spill liquid of any kind on the product PagePage IMPORTANT SAFETY INSTRUCTIONS24.Wall or Ceiling Mounting The product should be mounted to a wall or ceiling only as recommended by the manufacturer COMPLIANCE WITH FCC REGULATIONS Handling CDs CD CARE & MAINTENANCECleaning CDs Cleaning the CD Player LensTABLE OF CONTENTS Page TABLE OF CONTENTSBasic Operation Clock/Display3.5mm male-to-male Line-inCable PACKAGE CONTENTSStereo Speakers x 2 Remote Control CX-CD377Main UnitMulti-FunctionBacklit LCD Display FEATURESElectronic Volume Control Vertical Loading CD PlayerCoby Electronics Corporation GETTING STARTEDCX-CD377at a Glance PageDigital Display Remote ControlBottom View Top ViewMounting Plate Mounting the CX-CD377GETTING STARTED GETTING STARTED PowerConnections Speakers Auxiliary optionalPrevious/Next Skip CD MODEBasic Operation CD Functions Play/Pause/StopCD MODE Repeat/Random ModeProgram Memory Basic Operation TuningRADIO MODE ReceptionBasic Operation AUX MODEClock/Display SETUP MODEPhone TROUBLESHOOTINGThere is no power to the device AddressPlayback is “skipping” The remote control doesn’t workThe sound is distorted The CD will not playSPECIFICATIONS Coby Electronics Corporation PagePage COBY Electronics Corp