*The connection has been severed.
Download Fail!
* Make sure the Key Chain battery is fully Charged
Unrecognized Device
Cannot Connect to the Device
*Switch USB port on your computer.
*Check the USB Cable to make sure it is connected properly. *Use a different USB Cable
*You are using the wrong Photo Viewer Software (Download Version 151MP).
If you are encountering any problems with the
device, please visit our website at www.cobyusa.com for any product updates or Frequently Asked Questions (FAQs) on the product.
If these resources do not resolve the problem,
please contact
Coby Technical Support
seven days a week.
Hours: