Page 32 Coby Electronics Corpor ation
Page 32 Coby Electronics Corpor ation www.cobyusa.com Page 33
The player will not play my music le.
Ensure that the le is in a compatible format (M P3 or WMA).
The le may be copy-protected. This player canno t play copy-protected les.
The player will not play my video le.
Ensure that the video le will play on your computer us ing Windows Media
Player 10. If the le works on the computer, use the same compute r to con-
vert the video to a compatible format.
The picture is noisy or distort ed.
Reset the color system of the TV set.
Ensure that the photo frame is connected using an RC A AV cable.
There is no sound.
Ensure that the volume has been set to a reasonable level.
The remote control does not wor k.
Make sure the unit has been powered on manually (i.e., the Power Switch has
been physically set to the ON position).
Remove any obstacles between the remote contr ol and the frame.
Point the remote control towards the remote senso r on the frame.
Ensure that the battery has been installe d correctly in the remote contro l.
Replace the battery.
The photo frame has malfunctione d.
Turn the photo frame off and let it rest for 30 minutes. After that, turn on the
photo frame -- the restore function should reset the photo frame.
Try updating the player’s rmware. Please refer to the Firmwar e Upgrade
section of this manual for detailed instruc tions.
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troubleshooting