Troubleshooting, Player does not turn on | COBY electronic MP815

Troubleshooting

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address

Coby Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email

techsupport@cobyusa.com

Web

www.cobyusa.com

Phone

800-727-3592: Mon–Fri, 8:00AM–11:00PM EST Saturday, 9:00AM–5:30PM EST

718-416-3197: Mon–Fri, 8:00AM–5:30PM EST

English

For your safety, never attempt to repair the device yourself. Attempting to do so will invalidate the warranty. Internal components of the device carry a risk of electric shock.

The player does not turn on.

Ensure that the player is fully charged. Try charging the player overnight (8 hours).

Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

www.cobyusa.com	Page 39

Image 39

COBY electronic MP815 instruction manual Troubleshooting, Player does not turn on

Contents

MP815 Table of Contents Transferring Files to the Player Package Contents Features Controls at a Glance Getting Started Rear View Front ViewBottom View Side View Disabling the Controls Hold Charging the Battery Turning the Player On/Off Resetting the Player Using the Controls to Navigate Main Menu Controls Main Menu Music Mode Music Browser ControlsBrowse for and play your music files Now Playing Controls Music Playback Quick Option Menu Add to Favorite Repeat Mode Lyric Equalizer Photo Mode Photo Browser ControlsBrowse for and view your photo files Slide Show Photo Viewer Controls Show Time BrightnessZoom In / Zoom Out Browse for and play your video files Video ModeVideo Browser Controls Video Playback Controls Full Screen / Normal Radio Mode Radio Tuning ControlsListen to FM radio broadcasts Manual or Preset Mode Save channelDelete channel Area Auto PresettingSensitivity Force Mono Text Mode Text Browser ControlsRead text files loaded on your player TXT Goto Page # Text Reader Controls Auto Scroll BookmarkSet Font Size Set Font Color Explorer Controls Explorer Mode Timer Setup ModeEnter the Setup mode to set your player’s system options Display Setting System Language Default state Transferring Files Connecting to a Computer Transferring Files to the Player Microsoft Windows Computer screen Safely Remove Hardware Disconnecting from a Computer Transferring Files to the Player Video Conversion Firmware Upgrades Player does not turn on Troubleshooting Sound quality of the music is poor Buttons do not workCannot transfer files to the player There is no sound during playback Player has malfunctioned Player will not play my music file WM-DRM10 Specifications English Coby Electronics Corporation