Troubleshooting

 Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound. The minimum recommended bitrate is 128kbps for MP3s and 96kbps for WMAs.

 Try lowering the volume of the player.

 Ensure that the headphones are attached securely to the player.

English

The player will not play my music file.

 Ensure that the file is in a compatible format.

 The file may be copy-protected and you no longer have authorization to play this file. If you feel this is in error, please contact the service from which you downloaded the file.

The LCD characters are corrupted or something is wrong with the display.

 Ensure that the correct menu language has been set.

 Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

The player has malfunctioned.

 Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

 Try updating the player’s firmware. Please refer to the Firmware Upgrades section of this manual for instructions.

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COBY electronic MP815 instruction manual Player will not play my music file, Player has malfunctioned