Troubleshooting
English
The buttons do not work.
Ensure that the Hold switch is disengaged.
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.
I cannot transfer files to the player.
Ensure that your computer is running a supported operating system.
If using a USB extension cable, ensure that it is se- curely attached to the player and the PC, or try using another USB cable.
If you have connected the player through a USB hub, try connecting the player directly to your computer.
Ensure that the player’s memory capacity is not full. Ensure that the Hold switch is disengaged.
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to the player.
The sound quality of the music is poor.
Try playing the file on your computer. If the sound quality is still poor, try downloading the file again or
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