TROUBLESHOOTING
If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.
COBY Electronics Technical Support
Address: | |
| Maspeth, NY 11378 |
Email: | techsupport@cobyusa.com |
Web: | www.cobyusa.com |
Phone: | |
| seven days a week) |
| |
| Monday to Friday) |
| |
| Monday to Friday) |
The player does not turn on.
Ensure that the battery retains a charge.
Try resetting your player (remove and replace the battery).
The buttons do not work.
Ensure that the battery retains a charge.
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